Action is precautionary and voluntary following reports of component
REDMOND, Wash., Aug. 23 /CNW/ -- Microsoft Corp today announced that it
is taking a precautionary measure and voluntarily providing customers with a
free retrofit to the Xbox 360(TM) Wireless Racing Wheel.
(Logo: http://www.newscom.com/cgi-bin/prnh/20000822/MSFTLOGO )
The action is being taken after Microsoft was informed of a very small
number of incidents of a malfunction in the Xbox 360 Wireless Racing Wheel, in
which a component in the wheel chassis may overheat and release smoke when the
AC/DC power supply is used to energise the wheel. There have been no reported
incidences of fire, personal injury or property damage resulting from the
component failure in the wheel.
Owners of the Xbox 360 Wireless Racing Wheel should stop using the AC/DC
power supply until they have obtained their retrofit. They may continue to
operate the wheel using battery power.
Owners of the Xbox 360 Wireless Racing Wheel should visit
http://www.xbox.com/support or within the US, US territories and Canada call
Microsoft at +1 (800) 4MY-XBOX (469-9269) to register for the free retrofit
and protect against the potential hazard described above. Instructions, if
necessary, will be provided with the retrofit. Microsoft is notifying and will
be coordinating its response activities with the relevant regulatory agencies
such as the U.S. Consumer Product Safety Commission. This may affect delivery
About Xbox 360
Xbox 360 is a superior video game and entertainment system delivering the
best games, unique entertainment features and a unified online gaming network
that revolve around gamers. Xbox 360 will have a portfolio of more than 300
games and will be available in nearly 40 countries by the end of 2007. More
information can be found online at http://www.xbox.com/xbox360.
Founded in 1975, Microsoft (Nasdaq: MSFT) is the worldwide leader in
software, services and solutions that help people and businesses realise their
About Microsoft EMEA (Europe, Middle East and Africa)
Microsoft has operated in EMEA since 1982. In the region Microsoft
employs more than 12,000 people in 60 subsidiaries, delivering products and
services in 138 countries and territories.
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other purposes. Microsoft Corp shall not, at any time, be liable for any
special, direct, indirect or consequential damages, whether in an action of
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use or performance of the material. Nothing herein should be construed as
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