MassHousing Standardizes on Cognos 8 Business Intelligence

    - Executive Information System enables better decision-making across the
agency -

    BURLINGTON, MASS., August 7 /CNW/ - Cognos (Nasdaq:   COGN) (TSX: CSN), the
world leader in business intelligence and performance management solutions,
today announced that MassHousing, the leading provider of affordable housing
for both individuals and major developments across Massachusetts, has
standardized on Cognos 8 Business Intelligence (BI).

    MassHousing needed a flexible and robust BI solution capable of
generating an integrated portal reporting system for its Executive Information
System (EIS), which bridges six separate business divisions: Home Ownership,
Rental Development, Rental Management, Corporate, Mortgage, Insurance and
MassHousing Overall. MassHousing selected Cognos BI over competitive products
because of Cognos' ability to adapt to changes that occur within the data, as
well as its simplified maintenance and administration. By combining Cognos BI
solutions with the EIS, MassHousing employees can gain an accurate and
integrated view of key information across the entire organization, for a
complete, holistic view of the agency's key information.

    As MassHousing's EIS has matured, so have the requests and needs of its
300-plus users who require more reports, increased customization, enhanced
security, and better visibility into the agency to better manage the business.
In addition, new departments such as human resources and compliance and
diversity have requested access to Cognos reports to meet regulatory
requirements. To continue to meet these evolving demands, MassHousing has
migrated to Cognos 8 BI. The agency created an internal portal referred to as
"My MassHousing" that provides access to agency news, timesheets, and the
Cognos 8 BI solutions, including budget information and trend reports. With
the portal, users see the relevant information they need to drive their
organization's performance at the start of, and throughout, every day.

    In addition, Cognos' consulting and training services have helped
MassHousing build its BI Competency Center (BICC), a dedicated team of six
people in its Business Intelligence and Corporate Reporting department
officially designated in 2006 and separate from the traditional IT department.
The MassHousing BICC is tasked with making sure that both existing and new
systems do not affect the overall reporting needs of the agency

    "Cognos is the lifeblood of our agency, and we continue to evolve our
business practices with Cognos business intelligence," said Carl Richardson,
BI project manager at MassHousing. "As executives' needs continue to grow,
they're pushing us to implement smarter and more efficient Cognos solutions
rather than the other way around. This has helped us become a leader among our
peers, as managers from other agencies ask to see what we're doing with
Cognos. By taking our implementation to the next level, we can meet the
specific needs of our individual end users and at the same time, get a
complete picture of our overall performance. This is priceless."

    "MassHousing is a shining example of a performance management
implementation that started with departmental functionality and has since
expanded to encompass a broad set of users across several functions and levels
within the organization," said Terence Atkinson, director of government and
education solutions at Cognos. "As a result, the organization can gain
increased efficiencies of business reporting and a unified picture of the
overall business, and yet deliver a highly customized experience to meet the
unique needs of its diverse users."

    Cognos is a leading provider of business intelligence and corporate
performance management solutions for state and local governments, helping them
deliver timely, high-quality programs and services to their citizens. Leading
customers include State of Utah, State of Mississippi, City of Albuquerque,
City of New York Police Department, and State of New York. For more
information about Cognos solutions for state and local governments, please


    MassHousing is the leading provider of affordable housing for both
individuals and major developments across the state of Massachusetts. Since
1970, MassHousing has provided more than $9.9 billion in financing for more
than 88,000 units of mixed income rental housing and 55,000 loans for home
owners and home buyers throughout the state. . As a quasi-state agency,
MassHousing is self-supporting, independent public authority. For more
information, please visit


    Cognos, the world leader in business intelligence and performance
management solutions, provides world-class enterprise planning and BI software
and services to help companies plan, understand and manage financial and
operational performance.

    Cognos brings together technology, analytical applications, best
practices, and a broad network of partners to give customers a complete
performance system. The Cognos performance system is an open and adaptive
solution that leverages an organization's ERP, packaged applications, and
database investments. It gives customers the ability to answer the questions
-- How are we doing? Why are we on or off track? What should we do about it? -
and enables them to understand and monitor current performance while planning
future business strategies.

    Cognos serves more than 23,000 customers in more than 135 countries, and
its top 100 enterprise customers consistently outperform market indexes.
Cognos performance management solutions and services are also available from
more than 3,000 worldwide partners and resellers. For more information, visit
the Cognos Web site at

    Cognos and the Cognos logo are trademarks or registered trademarks of
Cognos Incorporated in the United States and/or other countries. All other
names are trademarks or registered trademarks of their respective companies.

    Note to Editors:

    Copies of previous Cognos press releases and Corporate and product
information are available on Cognos' Web site at

For further information:

For further information: Media Contacts: Cognos, Inc. David DeRosa,
613-738-1338 ext. 3317 or Lois Paul & Partners, LLC
Melissa Lane, 781-782-5755 or Investor Relations: Cognos,
Inc. John Lawlor, 613-738-3503

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