Majority of Canadian Small Business Owners Unprepared For Emergencies, Including H1N1

    Report also gauges confidence of Canadian small business owners finding
    that half think their business will exit the recession stronger

    TORONTO, July 28 /CNW/ - Canadian small business owners who have a
contingency plan say it has been a major driver of success during tough
economic times, according to a new Harris/Decima report. Despite this
widespread recognition that preparing for sudden events outside their control
is beneficial, the majority of small business owners have nothing in place for
health-related issues, including the H1N1 virus.
    The report, commissioned by BMO Bank of Montreal, shows health-related
continuity plans are not typically in place for Canadian small businesses. The
findings, which are linked to the H1N1 virus scare, include:

    -   Nearly all Canadian small businesses (82 per cent) have not developed
        a health-related continuity plan

    -   Only one in 10 have either developed or reviewed a health-related
        continuity plan stemming from the H1N1 virus scare

    -   Nearly all micro-businesses (1-4 employees) do not have a heath-
        related contingency plan (84 per cent)

    -   Regionally, small business owners within Ontario (10 per cent) and
        Atlantic Canada (14 per cent) are more likely to have reviewed or
        developed a health-related continuity plan than those in Quebec
        (5 per cent).

    "At the best of times, we know that running a business means dealing with
a multitude of issues. So when it comes to navigating through tough economic
times and other potential risks, having a backup plan gives small business
owners an advantage when unexpected challenges arise," said Gail Cocker,
Senior Vice President, Commercial Banking, BMO Bank of Montreal.

    Broad Backup Plan Proves Positive for Small Business Owners

    The report found that half of Canadian small business owners do have a
general backup plan, not specific to health-related issues; they assert that
it has made a positive difference in helping them through the recession.

    -   Seventy-five per cent of small business owners with a general
        contingency plan say it has been effective in their overall success

    -   Those who feel their business is very well prepared to withstand
        financial difficulties are more likely to highlight the effectiveness
        of their contingency plan

    -   Half of Canadian small business owners think their business will come
        out of the current economic climate stronger

    "Although the worst of the recession might have passed, there are
factors, such as H1N1, that could disrupt business and therefore business
owners must remain vigilant-even to the point of crafting contingency plans,"
cautioned Michael Gregory, Senior Economist, BMO Capital Markets. "The coming
business cycle upswing looks to be muted, mostly owing to expected sluggish
growth south of the border. It used to be that Canadian businesses could count
on the rising tide of recovery to lift all ships. This time, the tides are
going to be much more selective."
    The report indicates there is still a gap when it comes to planning for
the "what if's." Nearly half of respondents who do not have a contingency plan
say it's because they do not think they need one. Other small business owners
stated that developing a contingency plan has not been a priority (25 per
cent); or that they are too busy with managing day-to-day operations (23 per
    "For any small business owner there's real value in hearing how others
are coping and managing through these current business conditions. It is not
too late, we can help you develop a contingency plan, find ways to improve
operating efficiencies and share the best practices of other small business
customers like you," added Cocker.

    Regional Differences:

    (*)Small businesses in Atlantic Canada (49 per cent) are more likely than
    those in Western Canada (34 per cent) and Ontario (33 per cent) to say
    their performance has been stronger compared to 6 months ago.

    (*)Small business owners in Quebec (19 per cent) are less likely than
    those in Ontario (34 per cent) and the West (32 per cent) to have
    developed a contingency plan before the downturn.

    (*)Small businesses in Quebec (14 per cent) are more likely than those in
    Ontario (8 per cent) and in Western Canada (7 per cent) to feel
    completely unprepared to withstand financial difficulties over the next
    12-18 months.

    (*)Those in Quebec (61 per cent) are more likely than businesses in
    Western Canadian (48 per cent) and Ontario (52 per cent) to not look back
    with regret.

    (*)Those operating a business in either Western Canada (66 per cent) or
    Quebec (68 per cent) are more likely than those in Ontario (54 per cent)
    to qualify the recession as "mild".

    This poll, conducted from June 1 to June 8, 2009, was based on 807
Canadian small business owners whose companies have fewer than 50 employees
with revenues under $5 million. Data were collected using Harris/Decima's
proprietary online panel. Weighting was then applied taking business size and
region into consideration and was based on data obtained from Statistics

    BMO Business Banking

    As of the second quarter of 2009, BMO increased its business loans by 3.2
per cent, year over year. At 20 per cent, BMO ranks second in Canadian
business banking market share, with a goal to become the bank of choice for
businesses across Canada. offers resources and tools for small business owners
to help them build their own backup plans. features BMO's award-winning Business Coach podcast
series in cooperation with PROFIT Magazine and Canal-Argent in Quebec.

For further information:

For further information: Media Contacts: Kasia Lech, Toronto, (416)
867-3996,; Lucie Gosselin, Montreal, (514) 877-8224,; Laurie Grant, Vancouver, (604) 665-7596;

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