Maidstone Bakery Improves Quality with Six Sigma and Dyadem Software

    TORONTO, Nov. 8 /CNW/ -- Dyadem, a leading provider of Quality Lifecycle
Management and Risk Lifecycle Management solutions, today announced a new deal
with Maidstone Bakeries, a joint venture between IAWS Group and Tim Hortons. 
Maidstone has saved hundreds of thousands of dollars through the use of Six
Sigma methodology and Dyadem's FMEA Pro-7 Risk Management Software -- commonly
used to improve quality in manufacturing but rarely seen in the consumer
products sector.
    Maidstone produces more than 60 million donuts per week and wanted to
ensure top quality while making sure its production operations were as
efficient as possible.  Dyadem has helped Maidstone significantly reduce costs
while improving quality at its 400,000 square foot facility in Brantford,
    "Six Sigma is a standard, disciplined methodology and Dyadem's FMEA Pro-7
gave us an easy and painless way to take this approach -- helping us solve
problems using data rather than gut feel," said Brett Kyle, continuous
improvement training manager at Maidstone and Six Sigma Master Black Belt.
"Since the implementation, we've significantly reduced costs and clearly
shifted to the next level of quality.  FMEA-Pro showed us new ways to solve
old problems, by helping us find the roots and develop new procedures to
address them.  The results were very often surprising."
    As the standard tool of choice for thousands of companies worldwide,
including much of the Fortune 500, FMEA Pro-7 is designed to better analyze
product designs and manufacturing processes, dramatically shorten study time
and prevent failures from happening.  Maidstone had relied heavily on informal
processes based on Excel spreadsheets and scattered paperwork and with FMEA-
Pro project management features was able to document and retain Six Sigma
across the Brantford operations using a single program, which is a significant
improvement over previous methods.
    "Safety is always the top concern in any kind of manufacturing facility
-- whether it is cars or other consumer products, managing risk to both
employees and consumers, without compromising quality, is a challenge that few
companies are meeting effectively," said Kevin North, president and CEO of
Dyadem. "Maidstone however has raised the bar for its industry with this
ground- breaking implementation of Six Sigma in the consumer products
manufacturing industry. For example, by identifying areas of production waste
and leftover dough and oil, Maidstone eliminated 80 percent of the waste,
improved its environmental efficiencies and saved significant dollars in the
process. While many companies avoid changing their quality management
methodologies because of the perceived investments in time and money,
Maidstone has proven that the transition has already paid for itself tenfold."
    With the success of its initial implementation of Dyadem FMEA-Pro,
Maidstone's committed next steps are to continue to apply the FMEA-Pro process
to future projects, with a main focus on quality and costs savings.
    About Dyadem International
    Founded in 1993, Dyadem is the market leader in Quality Lifecycle
Management and Risk Lifecycle Management solutions. Dyadem provides software
and services that empower companies to manage quality, mitigate risks, achieve
regulatory compliance, plan for business continuity and improve profitability.
Dyadem works with 85% of the Fortune 500 companies and serves the high tech &
electronics, medical devices, oil and gas, chemical, automotive,
pharmaceutical and aerospace and defense industries. For more information,

    For further information, contact:

    Dyadem International Ltd            Text 100 Public Relations
    Angela Schwecke                     Farrah Hamid
    905.762.5243                        617.399.4930      

For further information:

For further information: Angela Schwecke of Dyadem International Ltd, 
+1-905-762-5243,; or Farrah Hamid of Text 100 Public 
Relations, +1-617-399-4930, Web Site:

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