Lower the Cost of ITSM Process Design, Implementation and Maintenance

    Available as an on-demand service, eProcess is Consulting-Portal's
    to accelerating Process Design Implementation. This on-demand process
    modeling tool leverages a library of field-tested IT Service Management
    (ITSM) Process templates and automated document generation to lower the
    cost of Process implementation.

    TORONTO, Oct. 27 /CNW/ -- Consulting-Portal, a leading IT Service
Management (ITSM) Process Design and Implementation company has used its 9
years of field experience to create a solution that allows organizations to
design and implement Processes with ease.
    Using its extensive experience across all industry sectors
Consulting-Portal has created a Process modeling tool that utilizes
field-tested Processes.  eProcess was designed and built from the ground up by
practitioners who design and implement Processes for a living thus making it a
very practical solution.
    This solution is more than just Process Templates, eProcess enables the
user to interactively add, modify and delete any element of a Process.  Once a
Process has been customized, detailed reports and documents can be
automatically generated right from the tool.  eProcess allows the user to then
capture detailed workflow, data and tool specifications thus accelerating tool
customization.  With its role-based security feature, eProcess allows an
organization to streamline Process design and management.
    eProcess is a Software as a Service solution, meaning there are no
hardware or software purchase costs.  It allows for rapid implementation and
is subscription-based.
    "As a consulting company, eProcess has allowed us to reduce the time and
cost of Process design projects for our clients.  We are now pleased to
provide the same capabilities to in-house Process Design teams," said David
Mainville, Co-Founder and CEO of Consulting-Portal.  Visit
    About Consulting-Portal Inc.
    Established in 1999, Consulting-Portal is an ITSM consulting company with
clients in North America and Europe.  It is focused on delivering services
that help Fortune 500 and mid-size companies assess, design and implement
robust IT Service Management processes.  CP has offices in Atlanta, Georgia
and Toronto, Ontario.
    CP provides Tactical and Practical consulting services including:
strategies for a successful ITSM program, BSM and virtualization initiatives,
assessment and roadmap, IT process design, ITSM tool selection and technical
design, as well as process and ITSM tool implementation.  CP also offers a
full curriculum of ITSM education including: ITIL, ISO and CobiT.  Classes are
offered in on-site or online format.

For further information:

For further information: Sarah Wilbore, Marketing Coordinator,
Consulting-Portal, +1-416- 539-9836, Ext. 116, swilbore@cportalinc.com Web
Site: http://www.cportalinc.com/eprocesslaunch.php                

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