Lontra Launches Global Partner Program to Drive Successful IT Service Portfolio Adoption; Knowsys Becomes First Charter Member

    Program Combines Lontra's Innovative IT Service Portfolio Solution With
Complementary Services and Technologies to Help Customers Better Align IT
Services With Business Needs

    REDWOOD CITY, CALIF., April 12 /CNW/ - Lontra, Inc., an innovative
provider of IT Service Portfolio Solutions, today announced the launch of a
Global Partner Program to help IT organizations rapidly derive value from
their service portfolio implementations and drive further service portfolio
adoption across the industry. In addition to forming its Global Partner
Program, Lontra also announced its first Partner and Reseller, Knowsys, Inc.,
a Canada-based consulting company recognized for its expertise in successfully
leading large, complex IT service consulting initiatives.

    Knowsys has a 12-year track record of successful IT engagements in North
America and Asia-Pacific and a deep base of consultants who possess an average
of 20 years' IT service management experience. Specifically as it relates to
Lontra, Knowsys will provide consulting and implementation services, as well
as help maintain the Lontra service portfolios for those customers who request
it. Together the two companies will help IT service organizations transition
from paper-based processes, promote ITIL(R) adoption, and design an
actionable, customer-centric IT service portfolio technology solution that
will enable organizations to:

    --  Shape demand by publishing tiered services and pricing

    --  Provide service-centric cost transparency in charge backs

    --  Consolidate and standardize IT services

    --  Optimize supplier services based on demand and performance

    "Knowsys is a recognized IT Service Management and ITIL implementation
expert. They understand that IT organizations must implement actionable
service catalogs to truly become more customer-centric," said Lontra's Founder
and CEO, Boris Pevzner. "This partnership exemplifies our vision and goal of
blending service expertise and technology to help IT organizations align their
services with the demands of the business, improve their customer satisfaction
and achieve successful adoption of their service catalog and portfolio

    "95% of the CIOs with whom we work comment that implementing an
actionable service catalog, with financial visibility and demand planning, is
no longer an academic exercise. It has become a must," said Mary-Ann Massad,
Chief Executive Officer and Managing Partner of Knowsys Group. "With Lontra we
are able to extend the value of every engagement by enabling our clients to
implement a solution that improves efficiency through their service request
and fulfillment capabilities. But more importantly, this partnership will help
provide strategic value to our clients through Lontra's service portfolio
solution complete with a service catalog designed with costing, forecasting,
and demand planning at its core."

    About Lontra's Global Partner Program

    Lontra's Global Partner Program creates an ecosystem of solutions and
services that are complementary to Lontra's innovative service portfolio
solution. Partner categories include:

    --  Service Partners

    --  Technology Partners

    --  Infrastructure Partners

    --  Resellers and Distributors

    Specifically Lontra is partnering with companies that possess deep IT
Service Management, IT Financial Management, and ITIL domain expertise, strong
regional presence, a track record of successful client engagements and
satisfaction, and a culture and approach aligned to Lontra's vision.

    About Lontra, Inc.

    Founded in 2005, Lontra provides the first and only Service Portfolio
Solution that features IT Financial Management and Demand Planning solutions
built around an actionable IT Service Catalog. Lontra's solutions help IT
organizations align their services to the needs of the business, manage and
control IT spend, better plan for future demand, and increase overall customer
satisfaction. The company is venture funded and headquartered in Redwood City,
CA. For more information, visit www.lontra.com, or call (877) LONTRA1.

    About Knowsys

    Founded in 1995 Knowsys has focused its engagements on managing large
complex projects and helping IT to "run like a business." This focus has led
to Knowsys conducting a portfolio of projects worth over $2 billion on behalf
of our Fortune 500 clients. This success is attributed to our commitment to
the following principles:

    --  our use of industry best practices (ITIL, CobiT, PMBOK, CMMi) to
ensure our customers can be self-sustaining;

    --  our focus on effecting change through a governance framework; and

    --  our mandate to build customer capability through effective knowledge

    Knowsys is headquartered in Toronto, Canada with offices in New York and
Chicago. For more information visit www.knowsysinc.com or call 1-800-knowsys.

    Lontra is a trademark of Lontra, Inc. All other product and company names
may be trademarks of their respective companies.

For further information:

For further information: Lontra, Incorporated Sarah Butler, 650-517-5406

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