Product Functionality and Knowledge of Conflicts Management and Business
Intake in Law Firms Key Factors in Decision
GRAPEVINE, TX, Aug. 26 /CNW/ - ILTA '08 - Open Text(TM) (NASDAQ: OTEX,
TSX: OTC), a global leader in enterprise content management (ECM), today
announced that global law firm Hunton & Williams LLP will replace its existing
conflicts checking system with LegalKEY(R) Conflicts Management from Open
Text. Open Text announced the news at the International Legal Technology
Association (ILTA) Conference '08 underway this week at the Gaylord Texas
Resort and Conference Center in Grapevine, Texas.
Hunton & Williams is a U.S. law firm with more than 1,000 attorneys that
serve clients from 19 offices around the world. The firm receives high
rankings in American Lawyer magazine's AmLaw 100 and Global 100 lists, and
maintains its reputation for pro bono work.
The complexity of the task of analyzing potential client conflicts and
screening new clients and matters has increased, as has Hunton & Williams'
size and client roster. This growth and client expectations required the firm
to enhance its ability to quickly identify and resolve potential conflicts.
Likewise, this increasingly complex environment led the firm to seek out a
replacement for its existing conflicts management system, which was a module
of the firm's financial management system.
"It is a fast-paced world in all corners as it relates to our firm and
any large law firm. Lawyers are looking for answers, not data, and clients are
looking for a quick response," said Ed Hayes, business intake manager for
Hunton & Williams.
"The firm has an experienced business intake team. We want them to have
the best tools available to help identify and resolve ethical conflicts and
sensitive business issues," added Kelly Faglioni, deputy general counsel and
litigation partner at Hunton & Williams.
Conflicts checking and business intake systems are integral to lawyers'
ethical mandate to avoid conflicts of interest, which contribute to claims and
malpractice suits against law firms as well as motions to disqualify. These
systems are also crucial to a firm's ability to continuously evaluate and
update legal business processes to survive in the global marketplace.
"After thoroughly evaluating the various solutions, we chose Open Text's
solution. Based on our research, the program provides the greatest
functionality and demonstrates comprehensive knowledge of the conflicts and
business intake issues facing law firms," said Hayes.
Providing more efficiency in terms of controlling both the report and
results output, the LegalKEY Conflicts Management system is expected to
enhance client service by streamlining the conflicts clearing process.
Attorneys will spend less time looking through stacks of paper and email
messages. Instead, they will be able to simply drill down on a results list to
identify potential conflicts, leaving more time for them to spend on billable
work. In addition, the advanced search functionality of Open Text's solution
will make it possible for the firm to quickly evaluate possible conflicts of
interest associated with current and potential clients, as well as with new
attorneys looking to join the firm.
Hunton & Williams will also use Open Text's Core Services Layer to
deliver enhanced value to the firm's business processes. With Core Services
Layer, Hunton & Williams will be able to effectively connect to the firm's
existing business intake systems and databases to simplify and eliminate
redundant data entry associated with multiple user interfaces. This feature
will accelerate new business intake and help the firm make faster, more
effective decisions by enabling attorneys and support staff to work within an
intuitive and familiar environment to carry out tasks associated with new
"We are pleased to add such a prestigious firm as Hunton & Williams to
our client list," said Mohit Thawani, Business Development Manager, Legal
Solutions Group at Open Text. "We have a true understanding of the business of
conflicts of interest issues and a commitment to providing our law firm
customers with solutions that meet the changing needs of this dynamic market."
Open Text is exhibiting at ILTA '08 in booth No.316. For more
information, go to: http://conference.iltanet.org/
Open Text provides a full range of legal solutions that support law
firms' business practices and proactive compliance needs throughout the matter
lifecycle - from client intake through to final disposition. Currently,
70 percent of the AmLaw 100 firms are using Open Text content management
For more information, go to:
About Open Text
Open Text, an enterprise software company and leader in enterprise
content management, helps organizations manage and gain the true value of
their business content. Open Text brings two decades of expertise supporting
46,000 customers and millions of users in 114 countries. Working with our
customers and partners, we bring together leading Content Experts(TM) to help
organizations capture and preserve corporate memory, increase brand equity,
automate processes, mitigate risk, manage compliance and improve
competitiveness. For more information, visit http://www.opentext.com.
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