Curam Software Customers from Australia, New Zealand, Canada, Holland,
and the United States as well as Forrester and Gartner Analysts Convene to
Discuss Best Practices at Curam Software's International User Conference
HERNDON, VA., November 15 /CNW/ - Curam Software, the leading provider of
Social Enterprise Management (SEM) software solutions, today announced the
successful conclusion of its third annual International User Conference,
"Social Enterprise Management: From Modernization to Transformation," which
took place October 15-18, 2007 in the Washington, D.C. area. The event served
as a forum for Curam Software product experts, industry analysts, partners,
and most importantly, customers to share how Curam Software has helped them
not only modernize, but also transform their organizations.
With over 200 professionals in attendance, the conference focused on how
Curam Software and its customers continue to transform service delivery
through the company's unique outcomes-based, industry-specific model built on
a service-oriented platform. Conference sessions ran in three tracks,
including health and human services, workforce services, and social security.
Speaker presentations covered a range of topics including enterprise
architecture, inter- and intra- agency integration, citizen-centric outcomes,
and legacy systems integration.
"It is very impressive when an international community comes together to
share ideas, successes, and best practices," said John Hearne, chief executive
officer, Curam Software. "Despite the many differences in each country,
region, and agency, our customers were able to envision applying the
principles they heard from other organizations to their own transformation
strategies based on the significant similarities."
This year's international conference drew public-sector presenters from
Australia, New Zealand, Canada, Holland, States of Guernsey, and the United
States. Presentations allowed Curam Software's customers and partners to share
lessons learned and best practices.
During the conference, the State of Indiana Family and Social Services
Administration (FSSA) was presented the 2007 Enterprise Ireland Innovations in
Social Enterprise Management Award. The award program recognizes Curam
Software clients who have successfully implemented its software solutions to
reach their organizational goals and improve outcomes to citizens.
"We are confident that our partnership with IBM and Curam Software will
help us reach our human services goals," said Zach Main, director, Division of
Family Resources, FSSA. "The modernized solution will assist in reducing time
spent on administrative tasks and increasing the time our caseworkers spend
empowering citizens to become self-sufficient. We are honored to receive the
Enterprise Ireland Innovations in Social Enterprise Management Award."
Curam Software also announced general availability of its new Curam Child
Services (CCS) solution. CCS is the first commercial-off-the-shelf (COTS)
child welfare solution that supports the on-going transformation of child
services agencies to an outcomes-focused and family centered organization. The
extensive integrated case management capabilities provide decision support and
team-based collaboration technologies that empower caseworkers to establish
effective intervention strategies, design best practice service plans, and
importantly, to manage children and families to successful outcomes.
"Any minute we can free up for a caseworker is another minute they can
help a child," said Alick Brooke, executive director, Information
Strategies/chief information officer, Alberta Children's Services. "Our
partnership with Curam Software is going to assist in taking 23 systems and
consolidating them into one. The integrated system will provide caseworkers
with access to information anytime, anywhere so they can better assist
children in need."
Partner and analyst presentations complimented the international
public-sector speaker lineup. Partners such as Todd Ramsey, general manager,
Global Government and Education Industries, IBM, provided their perspectives
on project implementation and client-centric service delivery models. Analysts
Gene Leganza, vice president of research, Forrester Research and John Kost,
vice president and managing partner, Gartner Research Worldwide provided
conferees with in-depth analysis on current market trends in the U.S.
public-sector social and human services space.
"Enterprise architecture is a planning, governance, and innovation
function," said Gene Leganza, vice president of research, Forrester Research.
"Good social enterprise management begins with stable business architecture.
It rationalizes information across processes, addresses the needs of multiple
stakeholders, enables integration and interoperation, and standardizes
IBM served as a diamond sponsor of the user conference. Platinum sponsors
for the event included Accenture and SAP. Additional sponsors included CGI,
EDS, Enterprise Ireland, eSystems, HP, Quartech Systems, RedMane Technology,
CIBER, Inc., and Deloitte Consulting.
SEM is a new category of enterprise software that is citizen-centric and
leverages commercial-off-the-shelf (COTS) products to transform as well as
modernize health, human services, labor, and social security agencies. SEM
provides comprehensive enterprise eligibility IT solutions - crossing agency
boundaries, simplifying policies, and integrating with existing technology.
SEM fosters holistic, convenient services for citizens as well as provides
screening for needs and referrals to state- and community-based resources.
About Curam Software:
Curam Software is the leading provider of Social Enterprise Management
(SEM) software solutions, delivering best-in-class applications for social
enterprises globally including, health and human services, workforce services,
and social security organizations. Using the Curam Business Application
Suite(TM) agencies can immediately reap the benefits of client-centric
business processes and an outcomes-driven integrated service delivery model.
The Curam Business Application Suite, underpinned by the Curam Enterprise
Framework(TM), combines the advantages of commercial-off-the-shelf (COTS)
software, an enterprise platform and service oriented architecture with the
business and technical flexibility required to allow agencies to implement
solutions to meet their strategic objectives. Curam Software is headquartered
in Dublin, Ireland with additional offices located in New York, Washington,
D.C., United Kingdom, Australia and Bangalore, India. For more information,
For further information:
For further information: O'Keeffe & Company Inc. Erin Leahy,
703-883-9000 ext. 139 firstname.lastname@example.org