Inspiring customers on their terms: New Allstate Insurance Agency open for business in Barrie and Newmarket

    Consistent inroads into the Ontario market continue

    BARRIE, ON, May 21 /CNW/ - Today, Christianne Dostie, Executive Vice
President, Allstate Canada, and Tim Currie, Assistant Vice President, Allstate
Brand, were on hand for the official grand opening of a new Allstate Insurance
Agency in Barrie, Ontario. Earlier today, the Allstate officials were in
Newmarket, Ontario and joined by Debra Scott, President and CEO of the
Newmarket Chamber of Commerce, Victor Woodhouse, Councillor, Town of
Newmarket, and Lois Brown, MP Newmarket - Aurora for the opening of another
    In 2007, Allstate announced that it was going to enhance its agent
distribution model in order to better respond to customer expectations and to
the demands of an evolving marketplace and introduced the new Allstate
Insurance Agency.
    "Consumers in Ontario are going to notice a tangible difference with how
we do business in the new Allstate Insurance Agency. Consumers told us what
they are looking for and what they want from an insurance company and we
listened. Allstate has built a reputation on having a personal relationship
with its customers and with the evolution to our new model, we are
strategically positioned to be more responsive to what consumers want when
they want it," Dostie added.
    The new Allstate Insurance Agency creates a consistent delivery model by
providing consumers with access to a team of experienced and knowledgeable
Allstate agents who will each be accountable for managing specific aspects of
a customer's needs. In each Agency there will be:

    -   An Allstate Agent who will create and develop the relationship at new
    -   An Allstate Agent who will expand the relationship by identifying
        additional features to meet changing and evolving insurance needs;
    -   An Allstate Agent who will strengthen the relationship at renewal
        time and provide customer service and support.

    Marlene Johnston, agency manager at the Newmarket location, said, "We are
privileged to be providing peace of mind through insurance solutions to
residents of the communities of Aurora, Newmarket, Bradford, East Gwillimbury
and Georgina. My team of friendly, highly-skilled and experienced agents are
here to help, whether it's for your first car, a new home or on a general
insurance question. If you are in the neighbourhood, I invite you to drop by
and meet the Newmarket Team: Seana Crevier, Susan Lynch, Janice Jacobs, Cheri
Showers, Karrie Doucette, Vince Carmosino and Salim Sangrar. You have our
commitment that you will be in Good Hands with Allstate.....ours!"
    Currently, 94% of the new agencies have been opened and upon the
project's completion later this year, there will be 93 new Agencies in total
across Canada, with more than half in Ontario. Other agencies are located in
the Maritimes, Alberta and Québec.

    Allstate Insurance Company of Canada produces and distributes home and
auto insurance products right across Canada. The "Good Hands Network" enables
consumers to contact Allstate through one of our over 500 exclusive
community-based agents, directly on-line at, and through the
Customer Contact Centre at 1-800-ALLSTATE.

For further information:

For further information: Darcy Bonner, Corporate Relations, (416)

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