InfoTech Identifies Avaya as Unified Messaging Market Leader in North America

    - Avaya leads in both revenues and shipments of unified messaging
    and in total messaging revenues for full year 2006

    BASKING RIDGE, N.J., Sept. 12 /CNW/ -- Avaya Inc. (NYSE:   AV), a global
leader in business communications applications, software and services, today
announced that the company has been recognized as the North American market
leader for unified messaging in InfoTech's InfoTrack for Converged
Applications - Messaging Report, 2006.  The report also identifies Avaya as
the leader in total messaging revenues.
    The report shows Avaya leading in both revenues and shipments of unified
messaging applications with 37.1 percent and 28.7 percent market share
respectively in each measurement. Avaya's lead in revenues puts the company 13
points ahead of the nearest competitor, and five points ahead in terms of
shipments.  In addition, Avaya leads North America with 27.1 percent market
share in total messaging revenues - including standalone voice and unified
    The report also forecasts growth in unified messaging solutions at a 36.8
percent combined annual growth rate (CAGR) in revenues through 2011, while
sales of standalone voice messaging are expected to decline
    "Today, unified messaging accounts for more than a fifth of the total
sales revenue of both standalone and unified messaging mailboxes," said Ken
Dolsky, director, InfoTech. "We see that number increasing steadily as
companies recognize the business value of unified messaging and as vendors
offer increasingly attractive bundling and pricing arrangements."
    Unified messaging provides a single point to access all voice, fax and
email messages. Users can see, hear and manage any voice, fax or email message
on a variety of devices - including a PC, any type of phone or supporting
mobile device using an appropriate interface such as an email client, a web
portal, software on a mobile device, touch tone commands, or speech
    "Migrating to a unified messaging solution is one of the easier, more
cost-effective steps a company can take on the road to unified
communications," said Stuart Wells, senior vice president and president, Avaya
Global Communications Solutions. "For example, it's a simple step to integrate
Avaya's mobility solutions and eliminate business use of the mobile device
mailbox. Avaya's leadership in unified messaging and IP Telephony provides
companies with a firm, flexible foundation on which to build their unified
communications strategy and ultimately, evolve to Intelligent Communications."
    Avaya Modular Messaging is a powerful IP- and standards-based voice and
fax messaging platform designed for single- or multi-site global enterprises.
Companies can add new IP-based messaging capabilities while preserving current
messaging infrastructure and capital investments. The solution allows
customers to choose how they want to consolidate and store messages, using
either an Avaya message store for voice, or Microsoft Exchange or IBM Lotus
Domino servers as a unified message store.
    Florida Gulf Coast University migrated to Avaya Modular Messaging from
its former Octel voice mail system to provide 900 users with one-stop access
and management of all voice, fax and Microsoft email messages. The solution is
integrated with Microsoft Exchange, which allows the university to choose
Avaya or Microsoft as the repository for message storage and retrieval.
    About Avaya
    Avaya delivers Intelligent Communications solutions that help companies
transform their businesses to achieve marketplace advantage. More than 1
million businesses worldwide, including more than 90 percent of the FORTUNE
500(R), use Avaya solutions for IP Telephony, Unified Communications, Contact
Centers and Communications-Enabled Business Processes. Avaya Global Services
provides comprehensive service and support for companies, small to large.
    For more information visit the Avaya Web site:
    About The Telecom Intelligence Group
    TelecomWeb encompasses global market-intelligence InfoTrack reports;
daily e-letter TelecomWeb news break; TelecomWeb wireless, TelecomWeb
broadband and TelecomWeb policy content packages; tariff consultancy Tarifica;
and the Web- based business-telephony-product database TelecomTactics. To
learn more about TelecomWeb, please visit
    For more information on this report, please go to

For further information:

For further information: Media, Deb Kline, +1-908-953-6179,, Investors, Matt Booher, +1-908-953-7500,,
both of Avaya Inc. Web Site:        

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