Independent Analyst Firm Cites Open Text as a Leader in Enterprise Content Management

    Comprehensive Report Evaluates Vendors' Strategies and Products Across
    60 Criteria

    CHICAGO, Nov. 20 /CNW/ - Open Text(TM) Corporation (NASDAQ:   OTEX, TSX:
OTC), a global leader in enterprise content management (ECM), announced today
that analyst firm Forrester Research, Inc. (Nasdaq:   FORR) has named Open Text
a Leader in The Forrester Wave(TM): Enterprise Content Management Suites, Q4
2007, published on November 9, 2007 and authored by Kyle McNabb with Connie
Moore and Diana Levitt. Open Text was the only pure-play ECM software vendor
to be named a leader of the 11 companies included in the study.
    Forrester's report takes a comprehensive look into the ECM space,
offering particular focus on key industry trends that directly affect the need
for ECM solutions within organizations. According to the report, "Developing a
strategy for enterprise content is tough enough for I&KM (Information and
knowledge management) pros who have to prioritize IT consolidation needs,
content risk concerns, and the transactional, business, and persuasive content
needs of the enterprise."
    Open Text's ECM strategy and offering was evaluated against approximately
60 criteria. In a summary, the report states that: "Open Text Livelink ECM
shows great breadth and depth, with strong scoring in core ECM capabilities -
document imaging, document management, records management, and content
archiving - plus good support for web content management and digital asset
management...Livelink ECM provides good business process management,
enterprise search, email archiving, and collaboration technology to help make
it an ECM suites Leader."
    Additionally, the report states that, "Open Text's combination of core
ECM capabilities, including content integration and email archiving technology
make it a good choice for enterprises wanting to archive and retain their
content. Open Text created additional integration with Microsoft Office
SharePoint Server to tackle the content archiving and retention needs of
enterprises wanting to deploy SharePoint to their employees. And Open Text has
a substantial portfolio addressing the document management and archival needs
manufacturers have with their SAP implementations."
    "Our strategy of delivering an integrated product offering with strong
ties to the IT ecosystem including Microsoft, SAP and Oracle is providing
great ROI for our customers," said Kirk Roberts, President, Livelink ECM
Division at Open Text. "It is the unique combination of a leading product set
along with unparalleled expertise on exploiting the value of business content
that continues to separate us from our peers. We are pleased to see
recognition of our status in the Forrester Wave."

    Continued Industry Recognition

    Forrester's recognition follows Open Text's positioning in the Leaders
Quadrant in Gartner, Inc.'s most recent Magic(*) Quadrant for Enterprise Content
Management, 2007, co-authored by Karen Shegda, et al, which was released in
September. Open Text was also recognized as one of the Companies that Matter
most in the digital content industry in EContent Magazine's just-released
EContent 100 list.
    To view an excerpt of The Forrester Wave(TM): Enterprise Content
Management Suites, Q4 2007, go to

    About Open Text

    Open Text, an enterprise software company and leader in enterprise
content management, helps organizations manage and gain the true value of
their business content. Open Text brings two decades of expertise supporting
46,000 customers and millions of users in 114 countries. Working with our
customers and partners, we bring together leading Content Experts(TM) to help
organizations capture and preserve corporate memory, increase brand equity,
automate processes, mitigate risk, manage compliance and improve
competitiveness. For more information, visit

    (*)The Magic Quadrant is copyrighted 2007 by Gartner, Inc. and is reused
with permission. The Magic Quadrant is a graphical representation of a
marketplace at and for a specific time period. It depicts Gartner's analysis
of how certain vendors measure against criteria for that marketplace, as
defined by Gartner. Gartner does not endorse any vendor, product or service
depicted in the Magic Quadrant, and does not advise technology users to select
only those vendors placed in the "Leaders" quadrant. The Magic Quadrant is
intended solely as a research tool, and is not meant to be a specific guide to
action. Gartner disclaims all warranties, express or implied, with respect to
this research, including any warranties of merchantability or fitness for a
particular purpose.

    Safe Harbor Statement Under the Private Securities Litigation Reform Act
    of 1995

    This news release may contain forward-looking statements relating to the
success of any of the Company's strategic initiatives, the Company's growth
and profitability prospects, the benefits of the Company's products to be
realized by customers, the Company's position in the market and future
opportunities therein, the deployment of Livelink and our other products by
customers, and future performance of Open Text Corporation. Forward-looking
statements may also include, without limitation, any statement relating to
future events, conditions or circumstances. Forward-looking statements in this
release are not promises or guarantees and are subject to certain risks and
uncertainties, and actual results may differ materially. The risks and
uncertainties that may affect forward-looking statements include, among
others, the failure to develop new products, risks involved in fluctuations in
currency exchange rates, delays in purchasing decisions of customers, the
completion and integration of acquisitions, the possibility of technical,
logistical or planning issues in connection with deployments, the continuous
commitment of the Company's customers, demand for the Company's products and
other risks detailed from time to time in the Company's filings with the
Securities and Exchange Commission (SEC), including the Form 10-K for the year
ended June 30, 2007. You should not place undue reliance upon any such
forward-looking statements, which are based on management's beliefs and
opinions at the time the statements are made, and the Company does not
undertake any obligations to update forward-looking statements should
circumstances or management's beliefs or opinions change.

    Copyright (C) 2007 by Open Text Corporation. LIVELINK ECM and OPEN TEXT
are trademarks or registered trademarks of Open Text Corporation in the United
States of America, Canada, the European Union and/or other countries. This
list of trademarks is not exhaustive. Other trademarks, registered trademarks,
product names, company names, brands and service names mentioned herein are
property of Open Text Corporation or other respective owners.

For further information:

For further information: Richard Maganini, Open Text Corporation, (847)
267-9330 ext.4266,; Michele Stevenson, Open Text
Corporation, (519) 888-7111 ext.2594,; Brian Edwards,
McKenzie Worldwide, (503) 577-4583,

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