ICBC's top five things to do after a car crash

    VANCOUVER, June 11 /CNW/ - On a typical day in B.C., 200 people are
injured in 750 motor vehicle collisions (2008 ICBC data). That means there's
one crash approximately every two minutes. Experiencing a crash can be
frightening and stressful to say the very least, so ICBC wants to ensure
drivers are well prepared and know what to do if they're in a crash.
    Earlier this year, ICBC and its Autoplan brokers teamed up to launch a
claims card - titled At the scene of a crash - to help customers remember all
the vital information they need to gather in order to make a claim. The
response from our customers has been very positive.

    Here are ICBC's top five things to do after a crash:

    1.  Stop at the scene: If it's safe to do so and you aren't injured, pull
        over to the side of the road so you don't block traffic and can
        safely exchange information with the other parties. If you can't get
        to a safe area to get out of your vehicle, then stay in it until
        assistance arrives.

    2.  Call 911: Your personal safety and well-being is most important. If
        you or others are seriously injured call 911.

    3.  Summarize the scenario: ICBC's new claims cards, available at any
        Autoplan broker or ICBC Claim Centre, will remind you of the
        important information you'll need to record at the scene, such as the
        date, time and location of the crash, the contact information of
        others involved, their vehicle's make, model and licence plate number
        and insurance policy information. The card also allows you to sketch
        the crash scenario including the directions of travel and any nearby
        road signs or traffic lights. Click <a href="">here</a> to download a copy of this
        new claims card.

    4.  Gather additional information: Make sure you get contact information
        for any witnesses. Pictures can be more powerful than words. If you
        have a cell phone camera or a disposable camera in your glove box,
        take photos of the crash scene and the damage done to vehicle(s) or

    5.  Call Dial-A-Claim: ICBC's Dial-A-Claim Centre is open 24/7 to provide
        you with hassle-free claims service. In the Lower Mainland call
        604-520-8222; elsewhere in B.C. or outside call 1-800-910-4222. Try
        to report the crash as soon as you can. The claims representative
        will capture the details of the crash and tell you if you need to
        visit a claim centre or an autobody repair shop. If you've been
        injured, your wellbeing is the most important thing - you can ask a
        friend or family member to report the incident on your behalf. Once
        the claim has been reported, you can contact us later, when you've

    ICBC is committed to being there for customers. An adjuster will help you
with your claim -assessing your claim and explaining your insurance coverage
and benefits. For more information, visit

For further information:

For further information: Media contact: Adam Grossman, (604) 982-1332

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