IBM Kiosks, Services, Provide Employee Information Access At Calgary Health Region

    CALGARY, March 6 /CNW/ - Calgary Health Region's 24,000 employees will
have greater access to personal human resources information, via new IBM
(NYSE:   IBM) self-service kiosks installed in the Region's hospitals, clinics
and offices.
    IBM worked closely with the Region to design a kiosk to best meet their
needs. IBM migrated the Region's applications to the new hardware and
monitors, manages and provides help desk support services for 100 kiosks the
Region is deploying. The IBM Anyplace Kiosk has an LCD touch screen display,
keyboard and trackball, a built-in printer and a telephone preset to
automatically dial help desk support when the handset is lifted.
    Using the kiosks, employees can access their Human Resources application,
email, company intranet and other related Web sites to submit health benefits
claims, confirm or make changes to benefits coverage, or even print a pay
advice. The kiosks provided a cost-effective way to deliver convenient access
for large numbers of staff who do not regularly use a desktop computer.
    The kiosks are placed in cafeterias, clinics and high-traffic, common
areas across the Region's 100 locations. The kiosk design, screen resolution,
and time-out function ensure the users' privacy is protected.
    "We wanted to provide our employees with easy access to their human
resources information, regardless of whether they work at a desk with a PC or
not," said Margaret Munsch, Senior Vice President, People & Learning, Calgary
Health Region. "By providing self-service kiosks, our Regional clinical and
corporate employees including clinical staff, porters, housekeeping and other
support staff can quickly access their personal information any time,
regardless of which of our sites they may be working at on a given day."

    Users identify themselves by logging onto the kiosk with a secure,
    personal ID.

    For more information on IBM, visit

For further information:

For further information: Leslie Plant, IBM Canada, (416) 478-9840,
E-mail:; Keri Schwebius, Calgary Health Region, (403)
943-1346, E-mail:

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