Hundreds of Whitby area residents participate in RBC's first Shred-A-Thon

    Thousands of documents shredded in support of fraud prevention

    WHITBY, ON, March 31 /CNW/ - It was an early start to Spring cleaning for
hundreds of Whitby area residents who stopped by the new RBC branch at Baldwin
and Taunton on Saturday for a local Shred-A-Thon. Participants at the event,
hosted by RBC and Recall Secure Destruction Services, were provided with
information about how to stay protected against fraud and identity theft, and
were able to give their unwanted personal documents to a mobile shredding
service for safe disposal.
    "We were delighted to see so many people participate in today's
Shred-A-Thon," said Barry Lockwood, RBC Regional Vice President for the Durham
area. "An informed consumer is the best line of defence against fraud, and we
hope that everyone who joined us today left with a greater awareness of this
type of crime and a better understanding of how to safeguard against it."
    By the end of the day, thousands of documents that were no longer
required, including old bank statements, credit card receipts, and bills went
into the onsite shredding machine.
    "We know that some criminals will stop at nothing to obtain personal and
confidential information - they may even rummage through garbage and recycling
bins," says Mira Gavric, Key Account Manager from Recall. "Shredding and
destroying all unneeded personal documents is a very simple and effective way
to help reduce the risk of identity theft or misuse of financial information."
    In addition to shredding, RBC recommends the following tips to further
reduce your chances of falling victim to identity theft:

    -   Do not give out personal and confidential information on the phone,
        through e-mail, or over the Internet unless you initiated the contact
        or know the person you're dealing with. Before providing any personal
        information, ask how it will be used and whether it will be shared.
    -   Examine your bank and credit statements thoroughly and verify that
        all your transactions are listed correctly. Call your financial
        institution right away if you see an unusual transaction.
    -   Be aware of the methods used to steal your identity. In addition to
        stealing mail and personal documents, some thieves use scams, such as
        'phishing' to trick you into handing over your information. Phishing
        involves the use of e-mails intended to lure people onto phoney web
        sites, often resembling your financial institution's site, where you
        may be asked to provide your personal information or passwords. No
        legitimate employee of any financial institution will ever ask for
        this type of information by e-mail.
    -   Carry only essential identification information, and try to avoid
        keeping your SIN number, birth certificate and passport in your
        wallet or purse. If possible, keep this information secure.
    -   Familiarize yourself with your billing and statement cycles and be
        sure to follow-up if your bills or statements don't arrive on time.
        Ensure that you promptly clear your mailbox after delivery.
    -   Guard your Personal Identification Number (PIN) and passwords.
        Memorize them and never share them with anyone, including friends and
        family - these are for your eyes only. Avoid choosing a PIN that's
        easy to guess, like your birthdate or address.
    -   Use a firewall, anti-virus, and anti-spyware software to help protect
        against unwanted intruders and malicious programs that could
        compromise your personal information.
    -   At least once a year, request a copy of your credit report from both
        TransUnion and Equifax. Review it carefully and report any
    -   Contact the authorities and your financial institution immediately if
        you notice any unauthorized or missing transactions.

    Today's Shred-A-Thon was held at the RBC branch located at 40 Taunton
Road East in Whitby.

    For more information on how to protect yourself from identity theft,
please visit our website at (this is the fraud site

    About Recall

    Recall is the global leader in Information Management Solutions with a
broad range of services including: Document Management Solutions, Integrated
(Electronic) Document Solutions, Data Protection Services and Secure
Destruction Services. Recall organization is comprised of over 290 facilities,
spanning five continents, in 23 countries, servicing over 78,000 customers
worldwide. Recall is a wholly owned subsidiary of the Brambles Group. Brambles
is a leading global support services group, operating in almost 50 countries
and across six continents, employing around 30,000 people worldwide. The
groups' global businesses are CHEP and Recall. For more information, please

    About RBC

    Royal Bank of Canada (RY on TSX and NYSE) and its subsidiaries operate
under the master brand name of RBC. We are Canada's largest bank as measured
by assets and market capitalization and one of North America's leading
diversified financial services companies. We provide personal and commercial
banking, wealth management services, insurance, corporate and investment
banking and transaction processing services on a global basis. Our corporate
support team enables business growth with expert professional advice and
state-of-the art processes and technology. We employ approximately 70,000
full- and part-time employees who serve more than 14 million personal,
business, public sector and institutional clients throughout offices in North
America and 34 countries around the world. For more information, please visit

    NOTE TO PHOTO EDITORS: A photo accompanying this release is available on
the CNW Photo Network and archived at Images are
free to accredited members of the media.

For further information:

For further information: Dano Spooner, RBC Royal Bank, (416) 974-0347

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