Egencia Introduces Powerful New Package of Solutions to Empower Travelers and Increase Program Control

    Company adds customizable reporting tool to industry-leading global
    reporting platform

    SAN DIEGO, Aug. 24 /CNW/ -- NBTA (National Business Travel Association)
Convention, San Diego -- Egencia(TM) today revealed a new package of solutions
that addresses global businesses' need for increased program and cost
management of corporate travel programs. These solutions focus on two critical
components of any successful program: the need to empower travelers with tools
and information to increase efficiency and compliance through the booking and
travel process; and the need for policy controls and business intelligence to
help corporations manage spend.

    Tools that empower travelers, or that are "traveler-centric" include:
Trip Collaboration and Multi-Passenger Booking, a redesigned Hotel Shopping
path and Egencia On the Go(TM) mobile portal. Program enforcement and
management tools include: Dynamic Messaging, Trip Controller and Custom Report
Builder. Combined with Egencia's first-class customer service and leading
account management team, these tools deliver a strong solution for program and
spend control.

    Traveler-Centric Tools

    "Consumer shopping habits and growing acceptance of social media and
mobile tools has informed the way business travelers expect to book travel,"
said Simon Tam, Egencia Senior Vice President of Product and Technology. "By
making the traveler a key consideration when enhancing our offering, Egencia
helps companies simplify the traveler experience, drive compliance and
ultimately increase savings."

    --  Egencia Trip Collaboration tools simplify coordination with fellow
        travelers on complex or small group trips. Travel arrangers and
        travelers can share and edit trip notes and links, invite other
        employees to collaborate on a trip and view flight seat location of
        fellow travelers via Seat Pinpointer. While in the past travelers
        book overlapping rental cars or ground transportation due to lack of
        visibility, they can now coordinate and share resources to increase
        efficiency and decrease cost.  In addition, Trip Collaboration
        encourages "peer guilt." When other travelers see a colleague's
        lower-priced itinerary, they are encouraged to book a trip at a
        or lower cost.
    --  Multi-Passenger Booking support allows travel managers or arrangers to
        duplicate an itinerary or book multiple passenger flights and hotels
        simultaneously. Forty-percent of trips include multiple travelers so
        allowing them to shop and compare multiple flights helps uncover cost
        savings. Trip arrangers can shop for up to six travelers at a time,
        while efficient technology creates reservations using individual
        passenger records so traveler preferences and frequent flyer details
        are maintained. Policy enforcement is maintained for each individual,
        allowing support of multiple policy groups at once and closing
        loopholes that exist in other products. Bookings with more than six
        travelers can be accommodated through Egencia's Meetings & Incentives
        division, which provides full-service meetings management to larger
        groups .
    --  Egencia's newly redesigned Hotel Shopping path combines greater
        ease-of-use and interactive Google mapping to help travelers
        efficiently shop and book hotels. Easy-to-use search forms help
        travelers and travel arrangers quickly evaluate hotels worldwide by
        city, airport, partial address or company custom destinations.
        Interactive Google maps pinpoint the search address or landmark, which
        speeds up the process of finding the right hotel in the right
        Policy indicators visually identify program-compliant choices
        negotiated rates and hotels from Egencia's Preferred Program.
        can choose from 4,000 Egencia Preferred hotels with exclusive
        and value added amenities, such as loyalty points, free high speed
        internet, early check-in and breakfast included.

    --  The Egencia On the Go Mobile Portal works to provide travelers with
        tools necessary for their trip and demonstrates continued investment
        a global mobile platform for North America and Europe. In addition to
        proactive trip alerts, Egencia clients are now able to view their
        complete itineraries for flights, hotel and car from their mobile
        device, both at a summary and detail level. Travelers can also check
        into flights, check flight status, email itineraries, leverage Google
        maps for addresses included within itineraries and click to call a
        travel consultant for assistance.

    Travel Program Enforcement & Cost Control

    "As one of the largest expenses for companies, T&E spend has become a key
consideration for business leaders throughout corporations," said Pam Keenan
Fritz, Senior Vice President, Egencia North America. "Egencia has designed
these tools to make it easier for companies to promote cost-cutting travel
programs, mine data for further savings opportunities and communicate more
effectively to employees about policy."

    --  Dynamic Messaging allows travel managers to communicate important
        information to travelers at the most crucial part of the booking
        process. Messages can be strategically targeted based on departure and
        destination parameters, specific to flights, hotels or car rental.
        Travel buyers can promote preferred vendors, enforce travel policies,
        provide important security alerts or communicate destination-specific
        transportation information.
    --  Egencia's updated Trip Controller tools will be available by the end
        2009, providing an enhanced solution to parallel company workflow
        processes.  The tools offer single-click trip approval from mobile
        devices and backup scenarios in which requests can be automatically
        forwarded to other approvers. A link from an email enables managers to
        approve requests without signing in and automatically routes approval
        to another approver if the trip has not been addressed within specific
        time parameters. Additionally, approval requests can be immediately
        sent to backup approvers if a manager is out of the office. This tool
        makes it easy for approvers to view all outstanding trip requests for
        anyone the approver oversees.

    --  Custom Report Builder is a new addition to Egencia's global dynamic
        reporting platform. Also available by end of 2009, this new feature
        will allow clients or Egencia's experienced account management team to
        create customized reports by either modifying the most popular of
        Egencia's hundreds of existing reports or developing a report from
        scratch in order to best fit unique company processes and needs. The
        five-step custom report builder allows clients to combine air, hotel,
        car and train data, group and filter data as desired, view global
        detail, consolidate meetings and corporate data, and save templates
        future use.

    To drive a successful program, it's important that companies adequately
address traveler empowerment, program enforcement and cost control. Egencia's
product innovations are a continued investment of the company's efforts to
bring greater savings and efficiencies to the travel management space.

    Egencia Meetings & Incentives is also announcing new tools for their
strong meetings platform at NBTA.  With Egencia Meetings & Incentives,
companies benefit from end-to-end meetings management, including expertise in
procurement services and event planning (design, production and logistics) to
program optimization and analysis.

    Travel buyers wanting to learn more about these new solutions can visit
Egencia at booth #715 at NBTA Convention in San Diego, CA August 24-26th.

    About Egencia, an Expedia, Inc. Company
    Egencia, an Expedia, Inc. company, is the fifth largest travel management
company in the world. As part of Expedia, Inc., (Nasdaq:   EXPE), the world's
largest travel marketplace, Egencia helps business get ahead with a complete
corporate travel offering supported by best-in-class online and offline
service, and global market expertise. With real-time availability of data and
customizable reports that are integrated globally, Egencia is committed to
helping increase efficiencies and savings by giving its customers more insight
and control over their travel program.

    Company URL:

    Egencia and the Egencia logo are either registered trademarks or
trademarks of Expedia, Inc. in the U.S. and/or other countries. Other logos or
product and company names mentioned herein may be the property of their
respective owners.

    2009 Egencia, LLC.  All rights reserved.  CST #: 2083922-50


For further information:

For further information: Lauren Berg, +1-312-233-1390,, or Onsite, Kara Cook, +1-312-912-1869,, both of Edelman, for Egencia Web Site:

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