Independent customer survey rates EFD support "Outstanding"
EAST PROVIDENCE, R.I., March 29 /CNW/ - EFD, Inc.'s Solder Paste Group
has won Circuits Assembly magazine's prestigious Service Excellence Award for
the fourth year in a row.
The company competed in the "Solder Materials Supplier" category and
received the award during the recent APEX Electronics Exposition in Los
This distinguished awards program is the only contest in the industry
where the winners are determined solely by customer responses to an
independent survey in which they are asked to honestly evaluate their
satisfaction in five key areas: Dependability, Ease of Use, Responsiveness,
Technology, and Value for the Price. Comments released after this year's
awards ceremony ranged from "EFD's support was outstanding" to "We get better
value from EFD than our other vendors."
Each year, EFD's Solder Paste Group asks a different group of customers
if they would be willing to participate in the Circuits Assembly survey. "We
want to get as broad an overview of customer satisfaction as possible,"
explains Keith Wheeler, the Group's General Manager. "We work hard to provide
our customers with the best service we can, and it's rewarding when they tell
us we've succeeded."
For more information on EFD's Solder Paste Group, contact them at
800-338-4353, 401-333-3800, or visit www.efdsolder.com.
EFD, Inc. is a wholly owned subsidiary of the Nordson Corporation
(NASDAQ: NDSN), the world's leading producer of precision dispensing
equipment. Nordson and EFD systems apply adhesives, sealants and other
assembly fluids to a broad range of consumer and industrial products during
manufacturing operations, helping customers meet quality and productivity
Except for historical information and comparisons contained herein,
statements included in this release may constitute "forward-looking
statements," as defined by The Private Securities Litigation Reform Act of
1995. These statements involve a number of risks, uncertainties and other
factors, as discussed in the company's filings with the Securities and
Exchange Commission that could cause actual results to differ.
For further information:
For further information: EFD Liz Mitchell, 401-333-3800 x2205
email@example.com or Nora McGuinness, 401-434-1680 x1160 Communications