eBay Canada Shares Tips for Smarter Cross-Border Shopping

    Shopping online and early helps consumers avoid the holiday shipping

    TORONTO, Nov. 15 /CNW/ - With the Canadian dollar still holding strong
against the US greenback, Canadian bargain hunters are turning to online
shopping in lieu of long lineups at US border crossings. In fact, eBay Canada
reports that purchases on the online marketplace made by Canadians on US
dollar-priced items in October 2007 are up 23 per cent compared to October
2006, with sizeable gains in areas such as consumer electronics (40 per cent),
health and beauty products (39 per cent%), video games (38 per cent%) and in
the motors category (69 per cent).
    The increase in Canadian buying power is reportedly straining resources
at both the border and in the mail. By shopping smarter online, consumers can
help reduce the risk of being stung by border and shipping delays. With the
holiday season approaching, eBay Canada provides some key tips for getting the
most out of your online shopping experience, including how to beat the
shipping rush.

    1.  Do your research. Before you buy, take the time to research which
        retailers or sellers ship to Canada. Some retail sites will only ship
        to a US address, so knowing this beforehand will save you valuable
        time. Online sites like eBay.ca offer tools that allow you to sort
        sellers by category, so you're able to pinpoint those who will ship
        directly to you.

    2.  Choose your seller wisely. Shopping online is a great way to take
        advantage of the strong Canadian dollar and get more for your money
        while avoiding long line-ups at the border. Just be sure to research
        your seller or e-tailer to ensure you're buying from a reputable
        source. Relying on referrals from friends or checking out online
        reviews and comments left by other shoppers is a great way to learn
        from others' experiences.

    3.  Ask questions and know the bottom line. A conscientious seller will
        take the time to answer any questions or concerns you have about the
        product or their delivery methods. This is a good opportunity to ask
        about all the shipping options available to you and the associated
        costs. Canadian sellers can now take advantage of a free shipping
        calculator on eBay that provides Canada Post shipping costs to buyers
        all over the world. All listings on eBay include a link in the Seller
        Information box to the "Ask Seller a Question" feature - an easy way
        to make sure that all your questions are answered before you buy.

    4.  Understand the seller's insurance, refund and return policies. Find
        out if the seller or retailer offers shipping insurance. Shipping
        insurance gives you peace of mind and is a valuable resource during
        the busy holiday season when packages may get lost or rerouted.
        Knowing the seller's refund and return policies will also help you
        make a more informed buying decision. Some key questions to ask are:
        What's the required timeframe in which you must contact the retailer
        to return an item? Will a full refund or a merchandise credit be
        offered? Can an item that has been opened be returned?

    5.  Pay safely online. Never use instant cash transfer services to pay
        for your online purchase. These payment methods are unsafe when
        paying someone you do not know. Using your credit card to buy
        directly from the seller offers you some protection from your credit
        card company. Programs like PayPal's Buyer Protection also provide
        free coverage of up to C$315 on all PayPal transactions and up to
        C$2,000 when you buy from qualified sellers. eBay even has a $25,000
        Vehicle Protection Plan when purchasing a car online.

    6.  Leave time for delivery. As you're going through your gift list this
        season, don't forget to factor in the shipping time to receive your
        purchase. On eBay you can shop the world, so be aware of where your
        seller will be shipping from. To avoid shipping delays, start your
        holiday shopping as early as possible. Now is a good time to start
        going through those holiday wish lists to ensure your packages arrive
        in time.

For further information:

For further information: For media inquiries, please contact: Tonisha
Robinson, Environics Communications, trobinson@environicspr.com, (416)

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