DHL Global Mail Expands Industry-Leading Customer Web Portal To Include International Shipping Services


    Robust tool now provides access to international tracking, reporting and
invoice information

    WESTON, Fla., Feb. 3 /PRNewswire/ -- Already a robust reporting tool for
domestic mail programs, DHL Global Mail's Customer Web Portal is expanding to
help businesses better manage their international mailings. Customers have
long accessed the portal for information about their domestic shipments,
including tracking data, invoices and custom performance reports. Now the
portal's functionality has been extended to make these same capabilities
available for international mail programs as well.

    (Logo: )

    This groundbreaking expansion is yet another example of how DHL Global
Mail provides unmatched solutions for high-volume mailers, as the Customer Web
Portal now offers more information than any tool of its kind in the expedited
mail industry. This distinction underscores the fact that all cross-border
mail providers are not equal.

    "DHL Global Mail is proud to be the only mail expediter that offers
businesses this level of information on their international mailings with just
the click of a mouse," said Dave Kelly, Vice President of Information
Technology for DHL Global Mail - Americas. "Our Customer Web Portal has proven
to be an invaluable management tool for our customers, and we will continue to
build on its impressive capabilities."

    Traditionally, businesses sending cross-border mail have had to settle
for much less shipment visibility than domestic mailers enjoy. The expansion
of DHL Global Mail's Customer Web Portal closes that transparency gap
considerably, with tracking of key events in the supply chain for
international business mail, parcels and publications. For parcel shipments,
customers can use the portal to access DHL Global Mail's Track Asia, Track
Latin America and Track Canada services.

    The portal also enables customers to generate reports on shipment volumes
and weights, sorted by each different DHL Global Mail product used and
viewable in a variety of ways. Depending on their data needs, customers can
have shipment information presented for a single day or week, or sorted by
factors such as Bill of Lading (BOL) number, destination, zone and -- for
publications -- title.

    Besides providing custom reports on both domestic and international mail
programs, the portal allows customers to view itemized invoices--current or
historic, up to 90 days--and detailed BOL information. Customers can even use
the tool to schedule pick ups and order supplies. With all these capabilities,
the newly expanded portal will help customers better manage their
international shipping programs and contribute to the growing cross-border
mail market. Additionally, the portal offers another kind of convenience: It
makes selecting a cross-border mailing partner easier, since only DHL Global
Mail has such a robust tool.

    Deutsche Post World Net is the world's leading logistics group.
    Its integrated Deutsche Post, DHL and Postbank brands offer tailored,
customer-focused solutions for the management and transport of goods,
information and payments through a global network combined with local
expertise. DPWN is also the leading provider of direct marketing services,
with a unique portfolio of efficient outsourcing and system solutions for the
mail business. The Group generated revenue of 63 billion euros in 2007. With
some 500,000 employees in more than 220 countries and territories, DPWN is one
of the biggest employers worldwide.

    Delivering Success. Worldwide.
    DHL Global Mail ( is the one-stop shop for all
international mail services. This division of Deutsche Post World Net operates
offices and production facilities on four continents, with direct connections
to more than 200 countries. DHL Global Mail's service portfolio consists of
three pillars: In addition to cross-border mail, the company is increasingly
focusing on domestic services in international markets and is further
expanding its value-added mail services.


For further information:

For further information: Jane Bergos, Director of Marketing and
Communications of DHL Global Mail, +1-954-903-6359,
Web Site:

Organization Profile


More on this organization

Custom Packages

Browse our custom packages or build your own to meet your unique communications needs.

Start today.

CNW Membership

Fill out a CNW membership form or contact us at 1 (877) 269-7890

Learn about CNW services

Request more information about CNW products and services or call us at 1 (877) 269-7890