DecisionOne Selected as National Field Service Provider for Toshiba of Canada Limited

    RICHMOND HILL, Ontario, May 7 /CNW/ -- DecisionOne announced today that
it was recently selected as a national field service provider for Toshiba of
Canada Limited.  Under the agreement, DecisionOne will provide preventative
and predictive maintenance as well as warranty and non-warranty onsite repair
services for Toshiba notebooks. DecisionOne also currently provides depot
repair services for Toshiba of Canada at various locations throughout the

    "DecisionOne is pleased to be selected to provide field services to
Toshiba of Canada," said Rick Gray, Vice President and General Manager,
DecisionOne Canada. "We are confident that the highly responsive, nation-wide
technology support services provided to Toshiba and their customers under this
agreement, will enhance Toshiba's brand in the commercial and government
sector.  We look forward to continuing our long-term partnership with this
premier notebook manufacturer."

    DecisionOne provides a complete lifecycle of technology support services
including:  installation and deployment, hardware maintenance services;
service desk triage and software support; as well as supply chain/logistics
services including staging and configuration, advance exchange, depot repair
and product recall services.

    "Toshiba of Canada Limited selected DecisionOne as a field service
provider based on their technical expertise, superior coverage, and response
capabilities," said Danny Lee-Yow, Director of Services, Toshiba of Canada

    About DecisionOne
    DecisionOne is a premier partner to hardware Original Equipment
Manufacturers (OEMs) and IT Service Providers, delivering reliable, low-cost
maintenance and support solutions.  We leverage our comprehensive North
American service footprint along with best-practice frameworks and
methodologies to support data centers, desktop/notebook environments,
networks, printers, and specialized equipment.  We excel in complex and
demanding environments by tailoring our onsite, remote, and logistics services
to create positive business and operating results.

    Learn more about DecisionOne and our 50 years of experience in IT
services by visiting us on the web at

    About Toshiba of Canada
    Toshiba of Canada Limited is a subsidiary of Toshiba Corporation, one of
the world's largest integrated manufacturers of electronic products and
semiconductors. Headquartered in Markham, Ontario, Toshiba of Canada is a
digital technology leader with a wide range of Audio Visual Personal
Computers, notebook computers, high definition home theatre systems including
televisions, DVD players, multi-media projectors, and portable media centers.
Throughout its history, Toshiba's commitment to technological and
environmental innovations has distinguished the corporation from its
competitors. For more information on Toshiba's leading innovations, visit the
company's Web site at


For further information:

For further information: Dana Melia, Marketing Communications Manager of
DecisionOne, +1-610-296-6093, Web Site:

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