CRTC to consider fine-tuning telemarketing rules

    OTTAWA and GATINEAU, Oct. 20 /CNW Telbec/ - The Canadian Radio-television
and Telecommunications Commission (CRTC) today announced that it will review
three requirements associated with the Unsolicited Telecommunications Rules.
The Commission is proceeding with this re-examination to ensure that these
rules, which include the National Do Not Call List (DNCL) Rules and the
Automatic Dialing and Announcing Devices Rules, are applied in a fair and
efficient manner.
    First, certain telemarketing calls and faxes are, by statute, exempt from
the National DNCL Rules, including those made by or on behalf of electoral
candidates that are members of registered political parties. However, some
candidates in municipal, provincial and federal elections are not members of
registered political parties. Before making telemarketing calls, they must
presently register with the National DNCL and purchase a subscription. The
Commission will evaluate whether these candidates should also be exempted from
the National DNCL Rules.
    Second, the current registration period for the National DNCL is three
years. This requirement is intended to prevent numbers from remaining on the
list even after they have been disconnected or re-assigned to consumers. The
Commission will investigate whether there is an efficient way to remove these
numbers. This would allow the National DNCL to provide a better service to
consumers by having registered numbers remain on the list indefinitely.
    Third, the Commission has established rules to govern the use of
Automatic Dialing and Announcing Devices, which are used to dial telephone
numbers automatically and deliver pre-recorded messages. In certain instances,
provincial legislation provides for different restrictions on calling hours
when compared to the CRTC's rules. The Commission will consider whether to
harmonize its restrictions with provincial legislation.
    The Commission is inviting comments from the public on these issues.
Interested parties may submit their comments by December 4, 2008. They may do
so by filling out the online form, by writing to the Secretary General, CRTC,
Ottawa, Ontario, K1A 0N2, or by fax, at 819-994-0218.
    The National DNCL is a free service for consumers, which allows them to
reduce the number of unwanted telemarketing calls and faxes they receive. They
can register their numbers at any time by visiting the website
www.lnnte- or by telephone at 1-866-580-DNCL (3625). Those
requiring the assistance of a teletypewriter can sign up by dialing
1-888-DNCL-TTY (1-888-362-5889).
    More than 3.3 million telephone, cellular and fax numbers have been
registered on the National DNCL since it was launched on September 30, 2008.
    For more information, please visit or

    Telecom Public Notice CRTC 2008-14

    The CRTC

    The CRTC is an independent, public authority that regulates and
supervises broadcasting and telecommunications in Canada.

For further information:

For further information: Media Relations: MediaRelations
(819) 997-9403, Fax: (819) 997-4245; General Inquiries: (819) 997-0313, TDD:
(819) 994-0423, Fax: (819) 994-0218, Toll-free #: 1-877-249-CRTC (2782), TDD -
Toll-free #: 1-877-909-CRTC (2782); On-line services
(; These
documents are available in alternative format upon request.

Custom Packages

Browse our custom packages or build your own to meet your unique communications needs.

Start today.

CNW Membership

Fill out a CNW membership form or contact us at 1 (877) 269-7890

Learn about CNW services

Request more information about CNW products and services or call us at 1 (877) 269-7890