CRTC extends National DNCL registration period from three to five years

    OTTAWA and GATINEAU, QC, April 20 /CNW Telbec/ - The Canadian
Radio-television and Telecommunications Commission (CRTC) today announced that
telephone numbers registered on the National Do Not Call List (DNCL) will
remain on the list for five years rather than three years.
    The new registration period will automatically apply to the more than 6.7
million telephone numbers already registered on the National DNCL, as well as
to any future registrations. The Commission will continue to review the
National DNCL's operations and make improvements to provide a better service
to consumers.
    In addition, the CRTC has clarified two of its telemarketing rules.
First, it has determined that telecommunications from electoral candidates who
are not affiliated with a registered political party are exempt from the
National DNCL Rules. The second clarification concerns restrictions on calling
hours for Automatic Dialing and Announcing Devices. Organizations that make
use of these devices for non-telemarketing purposes, such as debt collection,
must follow the CRTC's rules only if calling-hour restrictions are not
specifically set out in provincial legislation.

    About the National DNCL

    The National DNCL is a free service for consumers, which allows them to
reduce the number of unwanted telemarketing calls and faxes they receive.
Numbers can be registered at any time by visiting or by telephone at 1-866-580-DNCL (3625).
Consumers requiring the assistance of a teletypewriter can sign up by dialing
1-888-DNCL-TTY (1-888-362-5889).

    For more information, please visit or

    Telecom Regulatory Policy CRTC 2009-200

    The CRTC

    The CRTC is an independent public authority that regulates and supervises
broadcasting and telecommunications in Canada.

    Reference documents:

    News release, "CRTC to consider fine-tuning telemarketing rules," October
20, 2008

    Telecom Public Notice CRTC 2008-14

For further information:

For further information: Media Relations: MediaRelations ,
(819) 997-9403, Fax: (819) 997-4245, General Inquiries: (819) 997-0313, TDD:
(819) 994-0423, Fax: (819) 994-0218, Toll-free # 1-877-249-CRTC (2782) TDD -
Toll-free # 1-877-909-CRTC (2782); Ask a question or make a complaint; These documents are available
in alternative format upon request.

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