OTTAWA, June 29, 2011 /CNW/ - The Public Interest Advocacy Centre (PIAC)
in a report released today entitled, "Paying a Premium: Consumers and
Mobile Premium Services" called for better consumer protection for
mobile premium services, also known as premium text messaging services.
PIAC counsel and report co-author Janet Lo noted that consumers continue
to report many problems with mobile premium services, from unauthorized
subscriptions to unsuccessful unsubscription and difficulties disputing
charges for these third party services with their wireless service
provider and the mobile premium service company.
The full report is available for download at: http://www.piac.ca
PIAC received funding from Industry Canada's Contributions Program for
Non-Profit Consumer and Voluntary Organizations to prepare the report.
The views expressed in the report are not necessarily those of Industry
Canada or the Government of Canada.
SOURCE Public Interest Advocacy Centre
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