Cognos Customer U.S. Army ARDEC Selected as 2007 Malcolm Baldrige National Quality Award Winner

    - Cognos customer becomes first U.S. Department of Defense organization
to win prestigious award -

    BURLINGTON, MASS., November 30 /CNW/ - Cognos(R) (NASDAQ:   COGN) (TSX:
CSN), the world leader in business intelligence and performance management
solutions, today announced that one of its long-time customers, the U.S.
Army's Armament Research, Development and Engineering Center (ARDEC), was
recently presented the prestigious Malcolm Baldrige National Quality Award,
the nation's highest Presidential honor for organizational performance
excellence. ARDEC is the first Department of Defense organization in history
to receive the award.

    Established in 1987 and presented annually by the President of the United
States, the Baldrige Award acknowledges businesses, education, health care and
nonprofit organizations that apply and are judged to be outstanding in seven
key areas: leadership; strategic planning; customer and market focus;
measurement, analysis, and knowledge management; human resource focus; process
management; and results.

    "I am pleased to join President Bush in congratulating the five
outstanding organizations that have been named to receive this year's Baldrige
Award," noted U.S. Secretary of Commerce Carlos M. Gutierrez in a November 20
press release announcing award winners. "The organizations we recognize today
have given us superb examples of innovation, excellence and world-class
performance. They serve as role models for organizations of all kinds striving
to improve effectiveness and increase value to their customers."

    "We are absolutely thrilled by our selection as a 2007 Malcolm Baldrige
National Quality Award recipient," said ARDEC Director Dr. Joseph A. Lannon.
"Each member of our workforce is responsible for bringing this honor to our
organization. The men and women of ARDEC earned this award as a direct result
of what they are doing for our warfighters. I couldn't be prouder of each and
every ARDEC employee."

    A Cognos customer since 1995, ARDEC uses Cognos 8 Business Intelligence
(BI) to deliver a single view of business data across multiple sources,
including critical financial data found in their SAP ERP system. This has
helped ARDEC gain comprehensive visibility into programs undertaken on behalf
of its Army clients, improving decision-making and assuring that development
projects stay on track and on budget. Documented savings and cost avoidances
have totaled more than $423 million over a ten year period, which have been
identified and redirected back into supporting the mission of the funding
organization. More information on ARDEC's success with Cognos can be found at
research_development_and_engineering_center.pdf. (Due to the length of this
URL, it may be necessary to copy and paste it into your Internet browser's URL
address field. You may also need to remove an extra space in the URL if one
exists.) A podcast featuring ARDEC can also be found at

    "This is a significant accomplishment for ARDEC, and a well-deserved
reflection of their commitment to driving quality, best practices and
performance excellence across the organization," said Dave Laverty, Senior
Vice-President of Global Marketing and Chief Marketing Officer at Cognos.
"Cognos and ARDEC have enjoyed a long history of success, working together to
overcome the traditional obstacles to enabling optimal performance management
within an SAP environment. We are very proud of our work with ARDEC and take
extra pride in seeing one of our key government customers in performance
management gain national recognition for their efforts."

    The 2007 Baldrige Award recipients were selected from among a field of 84
applicants. The evaluation process, conducted by an independent board of
examiners, included about 1,000 hours of review and on-site visits by teams of
examiners to clarify questions and verify information in the applications,
which were initially submitted last May.

    ARDEC officials now will prepare to accept the award at a ceremony to be
held in Washington, D.C. in early 2008.

    About The Malcolm Baldrige National Quality Awards:

    Named after Malcolm Baldrige, the 26th Secretary of Commerce, the
Baldrige Award was established by Congress in 1987 to enhance the
competitiveness and performance of U.S. businesses and expanded in 1998 to
include education and health care. In 2007, non-profit organizations,
including charities, trade and professional associations, and government
agencies, will be eligible to receive a Baldrige Award. The award promotes
excellence in organizational performance, recognizes the achievements and
results of U.S. organizations, and publicizes successful performance
strategies. The award may be presented to five types of organizations:
manufacturers, service companies, small businesses, education organizations
and health care organizations. The award is not given for specific products or

    Since 1988, 72 organizations have received Baldrige Awards. The Baldrige
program is managed by NIST in conjunction with the private sector. As a
non-regulatory agency of the U.S. Department of Commerce's Technology
Administration, NIST promotes U.S. innovation and industrial competitiveness
by advancing measurement science, standards, and technology in ways that
enhance economic security and improve our quality of life. More information on
the Malcolm Baldrige Award can be found at

    About U.S. Army ARDEC:

    The center, the Army's principal researcher, developer and sustainer of
current and future military armaments systems, is focused in particular on
developing and improving the technical capabilities of U.S. service members
fighting the Global War on Terrorism. Headquartered in Picatinny, New Jersey,
the center employs more than 3,000 personnel at its five different locations
in the U.S. For more information, please visit

    About Cognos:

    Cognos, the world leader in business intelligence and performance
management solutions, provides world-class enterprise planning and BI software
and services to help companies plan, understand and manage financial and
operational performance.

    Cognos brings together technology, analytical applications, best
practices, and a broad network of partners to give customers a complete
performance system. The Cognos performance system is an open and adaptive
solution that leverages an organization's ERP, packaged applications, and
database investments. It gives customers the ability to answer the questions
-- How are we doing? Why are we on or off track? What should we do about it? -
and enables them to understand and monitor current performance while planning
future business strategies.

    Cognos serves more than 23,000 customers in more than 135 countries, and
its top 100 enterprise customers consistently outperform market indexes.
Cognos performance management solutions and services are also available from
more than 3,000 worldwide partners and resellers. For more information, visit
the Cognos Web site at

    Cognos and the Cognos logo are trademarks or registered trademarks of
Cognos Incorporated in the United States and/or other countries. All other
names are trademarks or registered trademarks of their respective companies.
Note to Editors: Copies of previous Cognos press releases and Corporate and
product information are available on the Cognos Web site at

For further information:

For further information: Media Contacts: Cognos David DeRosa,
613-738-1338 ext. 3317 or Lois Paul & Partners, LLC
Kristen Orfanos, 781-782-5852 or Investor Relations:
Cognos John Lawlor, 613-738-3503

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