Cognos and GBM Announce Regional Partnership in Central America and the Caribbean to Deliver Integrated Performance Management Solutions

    GBM is the region's largest IBM integrator and solution provider

    PANAMA AND BURLINGTON, MASS., August 2 /CNW/ - Cognos (Nasdaq: COGN)
(TSX: CSN), the world leader in business intelligence and performance
management solutions, and General Business Machines Corporation (GBM) today
announced a regional partnership that will help customers integrate business
processes across the enterprise and gain greater insight into company

    GBM is IBM's exclusive distributor and integrator in the region, and
represents other leading technology brands as well including Cisco Systems,
Diebold, ZyXEL, Lexmark and Tripp Lite. As Cognos' premier solutions provider
in Central America, GBM will market and sell Cognos Performance Management
solutions to its installed customer base, which represents top companies and
conglomerates in the region.

    "GBM will provide our customers with unmatched direct local presence,
strong customer service focus and in-depth market knowledge," said Javier
Ramirez, regional director at Cognos for Mexico, Central America and the
Caribbean. "This strategic partnership reinforces our position as the leader
in Performance Management and Business Intelligence in Central America, while
leveraging the success of the Cognos-IBM partnerships worldwide."

    "With this initiative, both companies will bring greater coverage and
drive Performance Management and Business Intelligence success to customers in
the region with solutions and services provided by the undisputed market
leaders," said Ramon Aguilar, director of marketing at GBM Corporation.
"Together with Cognos' Business Intelligence, Scorecarding and Planning
solutions, GBM will offer integrated solutions with IBM's infrastructure."

    GBM operates throughout Central America and the Caribbean and has offices
in Costa Rica, Panama, Guatemala, Dominican Republic, El Salvador, Honduras,
and Nicaragua.

    About Cognos:

    Cognos, the world leader in business intelligence and corporate
performance management, delivers software and services that help companies
drive, monitor and understand corporate performance.

    Cognos delivers the next level of competitive advantage - Corporate
Performance Management (CPM) - achieved through the strategic application of
BI on an enterprise scale. Our integrated CPM solution helps customers drive
performance through planning; monitor performance through scorecarding; and
understand performance through business intelligence.

    Cognos serves more than 23,000 customers in over 135 countries. Cognos
enterprise business intelligence and performance management solutions and
services are also available from more than 3,000 worldwide partners and
resellers. For more information, visit the Cognos Web site at

    About GBM:

    GBM is a solution integrator with strong experience in information
Technologies. It provides all the components for a technology infrastructure
with hardware, software and specialized services. GBM's objective is to become
a strategic partner of its clients with the purpose of advising and
implementing solutions that allow the creation and evolution of automated
processes, and as a result reach higher levels of competitiveness.

    GBM is a regional company with Central American capital headquartered in
Costa Rica and with presence in 7 countries. In addition to offices in
Guatemala, Honduras, El Salvador, Nicaragua, Costa Rica, Panama and the
Dominican Republic, it serves the Haitian and Belize markets. Offices in
Miami, FL serve as a distribution point for its products.

    GBM is IBM's exclusive distributor in the region. Additionally, GBM
represents such leading brands as Cisco Systems, Diebold, ZyXEL, Lexmark and
more recently Tripp Lite. GBM has alliances with SAP, i-flex, Byte and Klein.
For more information, visit

For further information:

For further information: Media Contacts: Cognos, Inc. Steve Milmore,
781-313-2403 or Lois Paul & Partners, LLC Jolene
Hajj, 781-782-5849 or Investor Relations: Cognos, Inc.
John Lawlor, 613-738-3503

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