"Cisco Live 2011": ANDTEK Presents Modern Communication Solutions in Las Vegas

Attendant Console Solution Including Braille Display for Blind Persons / Multifunctional Manager/Assistant Functions / Flexible Integration

MUNICH and HALLBERGMOOS, GERMANY, June 15, 2011 /CNW/ - ANDTEK GmbH presents unified communications solutions at its best at the "Cisco Live 2011" in Las Vegas (July 10 until 14). The center stage of the product range is the attendant console software "AND Desktop AC". The user can utilize functions of a modern attendant console very easily and has the possibility to manage it centrally. Since the latest release the attendant console solution offers all functions to be used as fully featured workplace for blind persons. Further highlights presented by ANDTEK are easy to handle manager/assistant services, a provisioning solution boosting the efficiency of moves/add/changes and a virtual infrastructure for all offerings.

ANDTEK's solution "AND Desktop AC" offers a standardized environment with an identical interface on various platforms and is the ideal solution for enterprise customers and call centers handling their calls by phone and/or via PC. The solution offers a quick installation and integration into existing environments.

The attendant console software "AND Desktop AC" allows busy lamp field information about all phones within the company. The user has the possibility to integrate all types of standard directories and database address books of the telephone system or MS Exchange.

An automatic fallback is important when calls are transferred to busy phones because this ensures that these calls will not be lost but are automatically connected back to the attendant.

The attendant console solution "AND Desktop AC" is also available in a version including Braille display. Blind persons can use same e.g. in a call center or at the reception.

For text copy and pictures please visit http://www.fuchs-pressedienst.de


For further information:

Fuchs Pressedienst und Partner
Phone: +49(0)8231-6093536

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