CHIP Hospitality Selects Rogers/Fusepoint Offering to Manage Critical IT Services for Hotel and Resort Operations across Canada

    Compliance and legislative requirements spur company to seek secure and
    scalable outsourced network solutions

    TORONTO, March 20 /CNW/ - In partnership, CHIP Hospitality today
announced it has selected Rogers Business Solutions and Fusepoint Managed
Services to fully manage all mission-critical IT infrastructure and
applications related to the hotel management company's centralized network
    CHIP Hospitality is the exclusive management company to parent company
CHIP REIT (Canadian Hotel Income Properties Real Estate Investment Trust), and
employs approximately 5,000 hotel staff who service more than 7,000 rooms and
almost 50 food and beverage operations. Operating with a relatively small IT
staff and always mindful of securities regulations and corporate compliance
legislation like Ontario's Bill 198 and the Sarbanes-Oxley (SOX) Act in the
United States, the decision was made to identify and outsource critical IT
operations to a managed services provider.
    "Because we are public and rely on a relatively small internal IT group,
we were constantly challenged to stay in compliance with new regulations,"
said Peter Smolik, CISSP, Director, IT, CHIP Hospitality LP. "Looking down the
road, we saw an opportunity to effectively parcel out IT activity to a
provider who could offer professional services and scale on demand. When it
came time to select a managed services provider, key requirements of
performance reliability, knowledge of compliance issues, and managed services
capabilities all tipped in Fusepoint's favour."
    Fusepoint and Rogers will deliver a fully managed hosting environment,
ensuring the security and availability of CHIP Hospitality's centralized
network while safeguarding revenue-driving applications, including CHIP's
accounting systems for all hotel and resort properties, Microsoft Exchange and
communications systems, and hospitality-specific sales and catering systems.
    "Regulatory compliance demands continue to fuel the need for secure, yet
scalable, managed services," said George Kerns, president and CEO of Fusepoint
Managed Services. "The only constant is change, and many IT departments find
themselves understaffed and overwhelmed by the notion of keeping current with
security and legislative requirements. Together with Rogers, our new business
relationship with CHIP's IT team will empower them to think and operate
proactively, not reactively."
    "With a steady rise in security threats, we see tremendous growth in the
Canadian managed services environment," said Sarah Talacek, Vice-President,
Marketing at Rogers Business Solutions. "Customers are increasingly looking to
technology partners to provide complete end-to-end solutions, and Fusepoint's
experience in managed services makes them a powerful solutions partner.
Together, we're well positioned to meet the security and performance needs of
our customers."
    "Hotels run 24 hours a day, seven days a week, and we can't tolerate any
type of downtime - or even a small service hiccup for that matter," continued
Smolik. "Not only is it a question of availability, but it's also a question
of responsiveness. Systems need to be fast. We're in the service industry."

    About CHIP Hospitality
    CHIP Hospitality is one of Canada's leading hotel management companies
and currently manages more than 30 hotels and resorts in Canada with more than
7,000 rooms. The company manages independent hotels and hotels operating under
major franchise brands including some Delta Hotels, Crowne Plaza, Radisson,
Residence Inn by Marriott, Holiday Inn, Hilton, Quality, Gouverneur, Best
Western, Ramada and Coast properties. A subsidiary of CHIP REIT, CHIP
Hospitality uses management strategies, upgrades, repositioning and
franchising to improve the operating performance of the properties in its
portfolio to create value for its investors and owners. CHIP REIT units trade
on the TSX under the symbol HOT.un, HOT.db and Hot.db.a.

    About Fusepoint Managed Services
    Fusepoint Managed Services is the leading provider of managed IT services
and infrastructure for companies running mission-critical business
applications. Fusepoint's on-demand services include managed hosting, managed
application services, business continuity, security and professional
consulting services.
    Built on a foundation of unrivaled technical expertise and proven
operational processes, Fusepoint's managed IT solutions are SLA-guaranteed,
scalable and designed to reduce IT cost structures while mitigating risk of
service disruption. Picked as a "company to watch" by IDC Canada, Fusepoint
maintains a national network of state-of-the-art data centres and offices
strategically located in Toronto, Vancouver, Montreal and Quebec City. For
more information please visit

For further information:

For further information: Roger Hamshaw, Director Channel Marketing,
Fusepoint Managed Services, (905) 363-3796,; Laura
Mergelas, Laura Watton, Environics Communications, (416) 969-2711, (416)

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