Kevin Francis Joins Industry Leaders as Part of the Exclusive CEO
SAN JOSE, Calif., Oct. 16 /CNW/ -- CenterBeam President and CEO, Kevin
Francis, will be a member of an exclusive panel of top executives
participating in the upcoming Six Sigma CEO Benchmarking Forum. This
prestigious event is part of the Worldwide Conventions and Business Forum's
(WCBF) Global Six Sigma Summit & Industry Awards taking place on October 24,
2007 in Las Vegas, Nevada. CenterBeam is an industry pioneer and leader in the
fast growing field of managed IT services, and has invested in the principles
of Six Sigma to deliver quality throughout its organization.
The WCBF Global Six Sigma Summit brings together thought leaders from a
cross-section of industries who are recognized for their achievements,
innovations and dedication to quality and quality processes. During the
90-minute benchmarking session, the panel will discuss various attributes of
Six Sigma and their ramifications for businesses of all sizes.
"Having been invited to participate in such a prestigious event is very
gratifying," says Francis. "It shows that in addition to our customers,
CenterBeam's efforts are being acknowledged by those who care deeply about
Juliet Simmonds, WCBF Summit Director, says, "We are very happy to have
Kevin Francis as part of the Benchmarking Forum. There is no question that
his perspectives on making quality a truly meaningful imperative for the
entire enterprise will be a valuable addition to those of our other
panelists." Joining Francis on the panel are David Jones, CEO of Stanadyne
Corporation, Tim Solso, CEO of Cummins, Fred Strader, President and CEO of AAI
Corporation and Joseph Lawler, Chairman and CEO of CMGI.
Francis has been instrumental in implementing a total quality process
throughout the company. CenterBeam's Total Satisfaction Guarantee has
institutionalized excellence as a daily priority and consistently increased
customer satisfaction from 95% in 2005 to 100% for 2007 year-to-date.
Statistics like these distinguish CenterBeam as the clear industry leader when
it comes to customer satisfaction.
In addition to his CenterBeam responsibilities, Francis is a member of
the Board of Directors of Softchoice Corporation, a member of the CEO Council
for the Entrepreneurs' Foundation and has served as Director of the National
Quality Institute and the Public Policy Forum. Francis also held numerous
leadership positions with Xerox Canada (a corporation committed to quality and
customer satisfaction) including chairman, president and CEO. In 2005 he was
recognized as "Industry Leader of the Year" and received New Brunswick,
Canada's Knowledge Industry Recognition and Achievement (KIRA) Award.
CenterBeam, Inc. is an award-winning North American-based IT outsourced
services company that delivers more than 140,000 daily services in a SaaS
architecture for mid-sized clients with end users working in forty-five
countries across six continents. Founded in 1999, CenterBeam pioneered the
application of quality management techniques to IT and currently earns a 100%
client satisfaction rating as measured by Quality Resource Associates.
CenterBeam is headquartered in San Jose, California and can be reached at
(408) 750-0500 or http://www.centerbeam.com.
For further information:
For further information: Kirstin Burke of CenterBeam, Inc.,
+1-408-750-0707, firstname.lastname@example.org Web Site: http://www.centerbeam.com/