Cancer System Honours Excellence in Patient Care

    Cancer Care Ontario presents Third Annual Human Touch Awards

    TORONTO, April 23 /CNW/ - Ontario Minister of Health and Long-Term Care,
David Caplan joined Cancer Care Ontario at the third annual Human Touch Awards
to honour front-line health care professionals and providers who provide
exemplary and compassionate care.
    "Today's event recognizes the commitment and dedication of all the men
and women who demonstrate excellence and compassion in providing cancer
services and care across the province," said Minister Caplan. "Congratulations
to all the nominees and winners for showing leadership and going above and
beyond to improve the experience of cancer patients."
    "These awards are about the importance of exceptional compassion
throughout the cancer journey and remembering that we are all working together
to improve the patient experience," said Terry Sullivan, President and CEO,
Cancer Care Ontario. "Today we take a moment to applaud all the hardworking
professionals and providers who come to work everyday to help make sure that
patients receive the best quality care every step of the way."

    This year's Human Touch Awards honoured the following recipients:

    -   Allison-Love Danner, a receptionist and booking clerk at the
        Radiation Therapy Department at the Juravinski Cancer Centre in
        Hamilton, for recognizing the range of emotions that cancer patients
        and families can experience throughout their treatment. Ms. Danner
        continuously makes a point of personalizing greetings and providing
        supportive encouragements to patients, and is quick to identify
        cancer patients with special needs.

    -   Dr. Nicole Laferriere, a Medical Oncologist in Haematology at
        Thunder Bay Regional Health Sciences Centre who was nominated by a
        cancer patient's mother for displaying exceptional compassionate and
        patient care. Dr. Laferriere took the time to speak directly with the
        patient, explain treatment, and made the patient and family extremely
        comfortable and at ease during a difficult time.

    -   Kimberley Hill, a clinical research assistant at Sunnybrook Odette
        Cancer Centre, who was recognized for displaying warmth, empathy, and
        compassion towards each cancer patient she encounters at Sunnybrook.
        Several patients mentioned that they could not have got through their
        cancer diagnosis psychologically intact without Ms. Hill's heroic

    -   Dr. Richard Irvin, a lead palliative physician at Simcoe Muskoka
        Regional Cancer Program and Chair of the Honorary Board at the
        Residential Hospice Simcoe, who has become an invaluable resource to
        patients who wish to die at home, who do not have family physicians,
        or do not have a family physician who will provide in-home visits.
        Dr. Irvin efforts were instrumental to the opening of Hospice House
        in April 2009 and he has played a pivotal role in establishing a
        Palliative Care Call Group of family physicians who provide care to
        orphan palliative patients within the local cancer program.

    -   Susan Bailey, a palliative care nurse at Thunder Bay Regional Health
        Sciences Centre, who has been described as igniting a passion for
        palliative care for many nursing staff and for being an exceptional
        role model. She is the sole palliative nurse for the 375 bed acute
        care hospital in the region, and as chair of the Supportive Care
        Rounds, Ms. Bailey advocates for patients to return to long term care
        for palliation instead of remaining in acute care beds. She
        successfully collaborates, plans, and organizes care to ensure that
        these transitions occur seamlessly without additional stress and
        worry to patients and families.

    "The cancer journey is one that no one wants to make. I'm proud to be in
the presence of these individuals who not only treat the physical symptoms of
this disease, but also the emotional ones and ensure the best quality care is
being delivered to cancer patients in Ontario," said Richard Ling, Chairman,
Board of Directors, Cancer Care Ontario.
    The third annual Human Touch Awards are generously co-sponsored by the
Canadian Cancer Society (Ontario Division) and helped made possible by a
donation from the RBC Foundation.

    Cancer Care Ontario is the provincial agency responsible for continually
improving cancer services. As the government's cancer advisor, Cancer Care
Ontario works to reduce the number of people diagnosed with cancer, and make
sure that patients receive better care every step of the way. For more
information visit:

For further information:

For further information: Media Contact: Lenore Bromley, Sr. Public
Affairs Advisor, Cancer Care Ontario, (416) 971-9800 ext. 3383,

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