Canadian Transportation Agency releases conditional ruling on level of service complaint for rail shipment of Western grain

    OTTAWA, Jan. 18 /CNW Telbec/ - The Canadian Transportation Agency today
found that the Canadian National Railway Company (CN) has failed to meet its
level of service obligations to the Canadian Wheat Board (CWB) and five other
shippers for services provided for crop year 2006-2007. The ruling also
recognizes that CN has revised its grain product programs for 2007-2008 in an
effort to improve service levels and address shortfalls.

    In its decision, the Agency voiced concerns over this year's continuing
service shortfalls but found that it had insufficient information to rule on
crop year 2007-2008 at this time. Therefore, it has ordered CN and the six
shippers to file service information for the period of August 2007 to April
2008. The Agency will be able to make a final determination on the adequacy of
CN's service to grain shippers once it has all the necessary information.

    The CWB, North East Terminal Ltd., Paterson Grain, Parrish and Heimbecker
Limited, Providence Grain Group Inc. and North West Terminal Ltd. filed
separate complaints with the Agency in September 2007 claiming CN failed and
is continuing to fail to provide adequate rail service for the movement of
Western grain for crop years 2006-2007 and 2007-2008.

    Sections 113 to 116 of the Canada Transportation Act stipulate that
railway companies must provide an adequate and suitable level of service to
shippers. A shipper may file a complaint with the Agency if it feels that a
railway company is not providing such service.

    The Canadian Transportation Agency is a quasi-judicial tribunal which
acts like a court and is responsible for helping achieve an accessible and
efficient transportation system. Its decision-making process is governed by
the rules of fairness and natural justice. The Agency deals with, among other
things, rate and service complaints arising in the rail industry; disputes
between railway companies and other parties; applications for certificates of
fitness for the proposed construction and operation of railways; approvals for
railway line construction; regulated railway interswitching rates; and revenue
caps for the movement of Western grain by rail.

For further information:

For further information: Copies of the Decisions can be obtained by
contacting the Canadian Transportation Agency. News Media Enquiries: Jadrino
Huot, (819) 953-9957; General Public Enquiries:;
1-888-222-2592; The Canadian Transportation Agency is online at;
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