CAA/AAA Four and Five Diamond awards: Quebec is in the forefront of the prestigious club

    QUEBEC, Jan. 29 /CNW Telbec/ - Once again, Quebec makes a very fine
showing on the select list of hotels and restaurants awarded Four and Five
Diamond status by the Canadian and American Automobile Associations (CAA and
AAA) for 2009, especially since the province is home to three of the seven
Five Diamond restaurants in Canada: Baccara at the Casino du Lac-Leamy in
Gatineau, Nuances at the Casino de Montréal and Toqué!, also in Montreal.
    "It's quite a feat, because only 0.28% of the 58,000 restaurants and
hotels rated receive the prestigious Five Diamond award," says Sophie Gagnon,
Senior Director of Public and Government Relations for CAA-Quebec. "We don't
lack for Four Diamond establishments either, because 23% of all Canadian
establishments with this ranking are in Quebec."
    Welcome to the new rare pearls - In Montreal, Europea and laurie raphael
(the latter being the younger sibling of the well-known restaurant of that
name in Quebec City) are new on the select list of Four Diamond restaurants.
"We are very proud and honoured to join the great Four Diamond family after
only a year in Montreal," says Suzanne Gagnon, co-owner of laurie raphael. For
his part, Jérôme Ferrer, chef at Europea, says happily: "What joy, what pride,
what an outstanding team effort!" Montreal's Hôtel Le Crystal is another
establishment that stood out and was awarded Four Diamond status this year.
"We promise the signature experience of a chic urban hotel. And we will foster
a guest-first service excellence philosophy to achieve leadership as
Montreal's benchmark hotel," says Geoffrey S. Allan, General Manager of Le
    Charlevoix, Estrie, Quebec City, the Laurentians, Montreal, Outaouais and
many other Quebec regions are well represented in the Four Diamond club, with
an impressive number of winners - 31 hotels and 27 restaurants. Only a little
over 3% of establishments rated in North America and the Caribbean receive
this distinction. Some stand out because they have maintained this level of
excellence for several decades - among them the Fairmont Le Château Frontenac
hotel in Quebec City, the oldest member of the group, having maintained its
Four Diamond rating for 33 years!

    A world-recognized rating system - The CAA/AAA rating program is the only
one that applies to the whole of North America. The CAA and AAA started rating
establishments in 1963, and the diamond symbol was chosen in 1977. Every year
no fewer than 60 CAA/AAA tourism experts conduct exhaustive assessments of the
58,000 establishments seeking a diamond rating, which is recognized worldwide.
These experts pay special attention to cleanliness, atmosphere, service and
courtesy. Each of the establishments is also clearly identified in CAA/AAA
TourBook travel guides so travellers can make informed choices.

    CAA-Quebec, a not-for-profit organization founded in 1904, provides
automotive, travel, residential and financial services, benefits and
privileges to its approximately 950,000 members.

    For the complete list of Four and Five Diamond establishments in Quebec,
click here:

For further information:

For further information: Philippe St-Pierre, (418) 624-2424, extension

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