Improved Patient Flow Can Yield over $10 Million for Average Hospital;
Better Flow Vital to Better Patient Care, TeleTracking CEO Tells Conference
NAPLES, FLA., October 18 /CNW/ - The average 300-bed hospital can net $10
million a year in new revenue by adding just 12 turnovers per bed, a
healthcare industry researcher told a record 200 U.S and Canadian attendees
during a TeleTracking Technologies international client conference last week
in Naples, Florida.
Other items which came to light during the conference:
-- The average hospital can treat more than 3,500 additional patients by
eliminating 'lost bed days' through more efficient management of bed turns
-- The impact of overcrowding on patient safety is becoming increasingly
important to hospitals.
-- Patient flow technology is playing a greater role in disaster
Keynote speaker Erik Johnson, managing director of The Advisory Board
Company's IT Insights Division, showed detailed research on the potential
return on investment delivered by improved patient flow.
Johnson said increasing the turnovers of each bed from 49.7 per year (the
40th percentile ranking nationally) to 61 per year (the 75th percentile) can
increase revenue potential in a 300-bed hospital by over $10 million per year
and allow 3,500 more patients to be treated without adding more beds.
While the financial impact is compelling, said TeleTracking CEO Anthony
M. Sanzo, better patient flow more importantly means better patient care.
"Unless we are willing to make improved patient flow a top industry
priority, we cannot say that we are committed to delivering the highest
possible care to the communities we serve," Sanzo said.
That theme was apparent throughout the conference. Patient Flow industry
expert Lisa Romano, RN, MSN, noted that attendees were more focused on the
impact overcrowding has on patient safety than ever before.
"Never has it been more obvious that patient flow is a problem that must
be fixed," said Romano, director of Avanti Patient Flow Services, a division
of TeleTracking Technologies.
"The intensity that these patient flow stakeholders brought to the
conference was truly inspiring. It was all about patient safety and how they
could ensure open access to the healthcare system for their patient
Romano also reviewed the role automated flow technology can play in
complying with new guidelines from the Joint Commission on Accreditation of
Hospital Organizations (JCAHO). The guidelines call for "establishment of a
command center, rapid system wide notification, and electronic documentation
of an event," Romano said, all of which are made easier with advanced
She said automation technology and process change are removing the
"element of surprise" from the flow process because information about patient
movement is available in real-time, giving nursing units, EDs and PACUs the
ability to coordinate bed needs and resources.
The conference allows new and existing clients to exchange information
and tips on enhancing patient flow.
"We are in the process of implementing TeleTracking's entire suite of
patient flow solutions, so it was important for us to learn from others about
the successes to build upon," said Beth Wells, Executive Director Patient
Access and Information at Jackson-Madison County General Hospital, a part of
West Tennessee Healthcare in Jackson, TN. "This was our first conference. We
were able to learn a lot."
TeleTracking Technologies is the world leader in improving patient flow
through computer automation. By providing prompts, alerts and real-time,
actionable feedback to managers, its products have been proven to dramatically
reduce patient wait times, decrease emergency department overcrowding and
ambulance diversions so quality care can be delivered in a timely manner. The
privately-held, Pittsburgh-based company has implemented over 1400 solutions
at more than 700 acute care hospitals in the U.S., Canada and the United
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