BC Contact Center Association launches free program to help call center workers find new employment

    VANCOUVER, Sept. 10 /CNW/ - The British Columbia Contact Centre
Association (BC CCA) is very excited to announce the launch of the "Back to
Work" program. This program is intended to bring new job opportunities to
contact center employees in British Columbia affected by the current economic
    For the remainder of 2009, employers will be able to advertise their job
opportunities for free on the Association's web site. "The current economic
slowdown has impacted many of our members and we want to help them find new
jobs" said Jean Mitchell, President of the BC CCA. "With many BC call centres
having to cut back and the complete shutdown of centres such as eBay in
Burnaby and Convergys in Kamloops, this is hard time for our members and we
want to help them get back on their feet."
    This program is being funded through a generous donation by STARFISH
Channel Builders, which is also helping the association to promote the free
service to employers". We're grateful to STARFISH for enabling us to provide
this benefit to the industry", added Mitchell. "Our board has a long history
of tailoring its services to members. This is a great example of the industry
coming together to meet a challenge."
    Employers who are hiring should go to the Association's web site job
posting section at www.bccontactcentre.com advertise open positions for free.
    Contact centre staff looking for employment should register for free
membership at the Association's web site www.bccontactcentre.com and search
the job postings for opportunities. Registration also brings other benefits of
membership, including the newsletter and discounts on Association events.

    The BC Contact Centre Association represents the contact centre industry
in BC, providing education, networking and career-related services to its
members. Members include call centres, vendors, and professionals working in
the industry. STARFISH provides program management and consulting services to
help organizations improve their online channels.

For further information:

For further information: Jim Moore, BC CCA Media relations, (604)
897-5636, jim.moore@shaw.ca

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