Avaya Widens Lead in Worldwide Enterprise IP Telephony Market in Revenues for Second Quarter of 2007

    - Avaya Also Retains Market Share Leadership in Worldwide Overall
    Enterprise Telephony Market, According to Synergy Research Group

    SAN FRANCISCO, Aug. 20 /CNW/ -- VoiceCon 2007 -- Avaya Inc. (NYSE:   AV)
widened its lead in worldwide enterprise Internet protocol (IP) telephony
revenues, according to Synergy Research Group's 2Q 2007 Enterprise Voice
Market Shares Report.  With this report, Avaya marks another quarter of
leadership in this market, as more businesses around the globe evolve their
voice networks to IP telephony. Avaya is a global provider of business
communications applications, systems and services.
    The report shows Avaya as the No.1 vendor in IP telephony revenues (as
defined by Synergy), with 25.4 percent of the global market for the second
quarter of 2007. In addition, the report shows that Avaya retained its
leadership position in the worldwide overall enterprise telephony market in
revenue, with nearly 19 percent of the market in 2Q, more than 2 percentage
points over its nearest competitor.
    "IP Telephony continues to show strong global growth, with the overall
market growing 22.5% in revenues year over year," said Jeremy Duke, president
and CEO, Synergy Research Group. "Businesses see IP as an essential part of
their strategy to operate more efficiently and productively. Our report shows
Avaya continuing to extend its leadership position in terms of market share
    "Avaya customers are now experiencing the competitive edge that can only
be gained through a highly reliable, flexible and open IP Telephony platform,"
said Stuart Wells, senior vice president and president, Avaya Global
Communications Solutions. "Avaya's communications solutions are giving
businesses the powerful tools they need to add significant value today, while
providing an IP foundation that ensures business success tomorrow."
    IP telephony is software-based technology that uses Voice over Internet
Protocol (VoIP) to transmit voice over a data network. IP telephony enables
companies to find new levels of productivity through mobility and greater
efficiency through cost savings -- all of which can lead to improved business
results. Embedding IP communications capabilities into business applications
can drive new communications models for organizations, and make a significant
impact on customer service, revenue generation and business continuity.
    Avaya's portfolio of converged solutions includes the industry's leading
IP telephony software -- Avaya Communication Manager -- as well as a host of
IP end points within the Avaya one-X family of deskphones, mobile devices and
mobile applications.
    About Avaya
    Avaya delivers Intelligent Communications solutions that help companies
transform their businesses to achieve marketplace advantage. More than 1
million businesses worldwide, including more than 90 percent of the FORTUNE
500(R), use Avaya solutions for IP Telephony, Unified Communications, Contact
Centers and Communications-Enabled Business Processes. Avaya Global Services
provides comprehensive service and support for companies, small to large.
    For more information visit the Avaya Web site: http://www.avaya.com.

For further information:

For further information: Media Relations, Jonathan Varman, 
+1-908-953-6432, jvarman@avaya.com, or Deb Kline, +1-908-953-6179, 
klined@avaya.com; or Investor Relations, Matt Booher, +1-908-953-7500, 
mbooher@avaya.com, all of Avaya Inc. Web Site: http://www.avaya.com

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