Avaya Unified Communications Solutions Help Healthcare Organizations Address Multi-Site, Mobile Workforce Challenges

    BASKING RIDGE, N.J., Feb. 20 /CNW/ -- When Avaya rolls its 18-wheel
Mobile Briefing Center onto the exhibition show floor of HIMSS08 next week,
onboard will be a broad range of Intelligent Communications solutions that are
helping healthcare organizations address critical communications challenges in
a progressively complex industry.  Avaya Inc. is a leading global provider of
business communications applications, systems and services.
    As healthcare organizations increasingly become multi-site operations
with highly mobile staff, patient outcomes can depend on quickly connecting
widely dispersed or highly mobile medical teams. In addition, confronted with
the need to lower costs, healthcare IT departments need to spend wisely to
accommodate a range of needs and enable the responsiveness required in
mission-critical situations.
    St. Mary's Regional Medical Center, Maine: Creating a wireless, mobile
    In Lewiston, Maine, St. Mary's Regional Medical Center takes the concept
of "healthcare community" to heart. To simplify access to colleagues at 11
locations throughout Androscoggin County, the medical center implemented Avaya
unified communications at the core site and extended the applications to
survivable gateways at the outlying locations.  With the support of New
England Communications, an Avaya authorized BusinessPartner, St. Mary's is
building a wireless LAN network to carry communications from site-to-site,
which will also help lower costs and increase throughput.
    "This is a great example of how St. Mary's is bringing the medical
community together and using technology to provide better service to our
patients," said Michael Grimmer, vice president of Facilities, Sisters of
Charity Regional Health System. "We're tying all our locations onto one
communications platform with duplicated processors for reliability. Our
doctors have greater mobility with the Avaya Extension-to Cellular
application, which also makes them more accessible to our patients."
    Affinity Health System, Wisconsin: Integrated communications supporting
integrated healthcare
    With 23 clinics, three hospitals and a rehabilitation center, Affinity
Health System in northeast Wisconsin is an integrated healthcare organization.
When it comes to integrating communications, Affinity required a reliable,
scalable platform that could support different types of mobile workers. Avaya
Communication Manager at the heart of Affinity's operations handles the task
for both clinical and non-clinical staff.
    "Affinity was among the first healthcare organizations to recognize the
benefits of VoWLAN solutions for clinical employees. Our floor nurses and
others who primarily traverse a single site carry Avaya IP Wireless handsets
specially designed for healthcare environments. Avaya Communication Manager is
also integrated with our Rauland Borg Nurse Call system, enabling patient
calls to go directly to the nurse instead of waiting at the central floor
station," said Lory Clochesy, communications project leader, Affinity Health
System. "We are also working on a trial for mobile, non-clinical workers in
which Avaya's SIP-based integration to the Blackberry makes the smart phone
behave as another extension of their desktop phone for access to calls and
calling features, directories and simplified dialing."
    At a Southern California Medical Center: Automating emergency
notification outreach to many devices, many locations
    At a Southern California medical center, plans are underway to implement
the Trauma2Doc application from Doctor's GLOBAL Communications. On the cutting
edge of emergency communications and response systems, Trauma2Doc leverages
Avaya Communications-Enabled Business Processes to reduce communication
latency between the trauma centers, administrators in the emergency rooms, and
the physicians. The application automates the process of notifying one or more
physicians that they are needed at a trauma center following an emergency
event. The notification is sent to as many devices as have been previously
designated by the physician. The application enables the physician to
immediately respond with their availability and status, tracks and centralizes
responses.   According to Dr. Kathy Magliato, cardiothoracic surgeon and
director of Women's Cardiac Services for St. John's Medical, "The most
important tool a physician needs during a disaster is a viable communication
    Avaya Intelligent Solutions for Healthcare at HIMSS:
    On Tuesday, February 26th from 12:15pm-1:00pm, in room 8181, Mark
Wechsler, Healthcare Practice Director at Avaya will be joined by Dr. Kathy E.
Magliato, from St. John's Medical Center in Santa Monica, CA, to demonstrate
the Trauma2DOC application.
    In addition, Avaya and members of its DevConnect developer program will
demonstrate Intelligent Communications solutions for healthcare organization
that support wireless mobility, patient self-service, communications-enabled
business processes, telemedicine and for security and business continuity.
    The Healthcare Information and Management Systems Society (HIMSS) is the
healthcare industry's membership organization exclusively focused on providing
leadership for the optimal use of healthcare information technology (IT) and
management systems for the betterment of human health. The HIMSS Annual
Conference and Exhibition is widely recognized as one of the world's largest
and most respected events dedicated to healthcare IT.
    About Avaya
    Avaya delivers Intelligent Communications solutions that help companies
transform their businesses to achieve marketplace advantage. More than 1
million businesses worldwide, including more than 90 percent of the FORTUNE
500(R), use Avaya solutions for IP Telephony, Unified Communications, Contact
Centers and Communications-Enabled Business Processes. Avaya Global Services
provides comprehensive service and support for companies, small to large. For
more information visit the Avaya Web site: http://www.avaya.com.

For further information:

For further information: Deb Kline, Avaya Media Relations, 
+1-908-953-6179, klined@avaya.com Web Site: http://www.avaya.com

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