Assessment tool helps organizations evaluate the risks and rewards of application managed services

    LONDON, April 14 /CNW/ - Info-Tech Research Group has developed a free
Web-based assessment tool that evaluates an organization's fit for application
management services, or AMS. AMS, also called application outsourcing, is the
contracting of software application development or management to a specialized
partner, rather than doing it in house. The assessment collects information
about an organization's IT and business strategy, and provides a customized
evaluation that outlines the probability of success as well as the challenges
and risks involved in AMS. The tool, available at, also provides custom recommendations on
project management to improve an organization's success with an AMS project.
    AMS can provide IT organizations with cost-effective and flexible way of
tapping the technical resources needed to develop and manage applications,
according to Howard Kiewe, senior research analyst with Info-Tech Research
Group. The assessment, he adds, is an easy way for organizations to evaluate
if AMS is right for them.
    "While AMS can deliver benefits to many organizations, optimal results
will only come from smart managers making smart decisions," says Kiewe.
"Understanding your organization's AMS readiness, selecting the right partner,
and actively managing the relationship are key elements to success."
    The assessment tool is based on in-depth research of more than 130 North
American organizations that use AMS. The study found that organizations that
clearly defined their requirements, carefully selected an AMS partner, and
actively managed the relationship were successful regardless of the size of
their organization or type of software outsourced.
    The primary reason organizations engage an AMS partner is to access to
specialized skills, the study reveals. "While cost reduction is sought after
and accomplished by some organizations, for most the key driver is the rapid
delivery of quality software" say Kiewe. "Specialized software provides a
compelling competitive advantage but many organizations don't want the
financial risk of recruiting and managing the programming talent to deliver it
quickly, so they fill the gap with AMS. Layoffs are uncommon because most
organizations are adding to their existing capacity, rather than replacing
in-house staff."

    About Info-Tech Research Group

    With a paid membership of over 21,000 worldwide, Info-Tech Research Group
( is a global leader in providing tactical, practical
Information Technology research and analysis. Info-Tech has been addressing
the needs of IT professionals for over 10 years, and is one of North America's
fastest growing full-service IT analyst firms.

For further information:

For further information: For interviews with Info-Tech Research Group,
contact Rachel Flewelling at or 1-888-670-8889 ext.

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