Alienware Expands Presence North of the Border to Better Serve Canadian Customers

    Award-Winning PC Manufacturer Enhances Canadian Buying Experience by
Launching New Dedicated Website, Simplifying Purchasing Process and Delivering
Faster Service

    MIAMI, November 19 /CNW/ - Alienware(R) - the leading manufacturer of
high-performance desktop, notebook and entertainment systems - is further
strengthening its commitment to the Canadian marketplace by providing a
faster, easier and more convenient shopping experience. Now, along with a new,
user-friendly website, Canadian customers can take advantage of a seamless
purchasing process and quicker, more localized customer service.

    "Alienware is a thriving international enterprise with a number of
branches worldwide, including Canada, where we are placing great emphasis on
delivering the highest degree of customer satisfaction possible," said Gerald
Zapata, Director of Business Development for Alienware. "Alienware's Canadian
consumers will now notice a dramatically improved experience that begins from
the moment they enter our dedicated Canada website and continues throughout
the lifetime of their systems."

    Visitors to Alienware's new Canada website can now make purchases in
Canadian dollars, including GST and PST, and can select from the same
high-performance systems offered on the Alienware U.S. website. The buying
process has also been simplified to help ensure that customers' systems are
delivered directly to their doors. In addition to improved customer experience
in the buying process, Alienware has also developed a Canada-based service
operation that will allow customers the award winning service that comes with
owning an Alienware system.

    To visit the new Alienware Canada website, please visit: and select "Canada" under the "Select a Country" drop-down

    About Alienware

    Alienware offers unique and award-winning technology products that
incorporate state-of-the-art components, innovative engineering and design,
and unprecedented customer service. Alienware has been recognized by INC 500,
won the Shoppers' Choice Award as the Best Performance Desktop by Computer
Shopper's reader survey, had its Alienware Area-51 ranked among "The 25
Greatest PCs of All Time" by PC World and also received PC Magazine's Reader's
Choice Award in its 18th Annual Reader Survey. Alienware systems are available
direct within the United States, Europe, Australia, and New Zealand. For more
information, please visit or call 1-800-ALIENWARE

For further information:

For further information: For Alienware, Miami M/C/C Nathan Johnson,
972-480-8383 ext. 231

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