SASKATOON, SK, June 18 /CNW/ - Aditya Birla Minacs announced today that
it will close its Saskatoon operations on September 15, 2008. Over the next
three months, Minacs will absorb Saskatoon volumes in its other sites across
"Consolidating the Saskatoon site was an extremely difficult decision for
Minacs to make and is not reflection of our employees or the quality service
that they have been providing for the last three years," said Minacs'
spokesperson and executive vice president, corporate development, Jeff
Williams. "The Minacs Saskatoon site is no longer sustainable because of the
escalating costs of operating in western Canada."
Minacs respects and values its 200 Saskatoon employees and is pleased to
be able to provide several transition support initiatives to them. One of
those options is a reassignment opportunity to transfer to one of Minacs'
other contact centres in Canada.
"Our other North American operations remain strong," said Jeff Williams.
"We are proud of our heritage in Canada, and since opening up three Canadian
sites in 2007, we now have 20 locations across North America with 6250
talented people. We are committed to continuing to grow in Canada and provide
high quality service with our world-class workforce."
The company's growth strategy for 2008 and beyond includes offering a
multi-geographic and service-solutions mix to its client base. The company is
currently looking at opening up in geographies such as Latin America, Eastern
Europe, and the United States. As for the Asia Pacific region, Minacs opened a
centre in Baroda, India earlier this year, and is considering opening up
centres in other cities across India and adding another centre in the
About Aditya Birla Minacs
Aditya Birla Minacs is a subsidiary of Aditya Birla Nuvo (part of the
Aditya Birla Group). The company currently employs over 12,900 employees
across 28 facilities in Canada, Germany, Hungary, India, United Kingdom,
United States, and the Philippines and provides services in 41 languages.
Aditya Birla Minacs delivers superior outsourced solutions to Global 1000
automotive, financial services, technology, and telecom companies. Aditya
Birla Minacs adheres to the highest standards of quality, data security and
confidentiality of client information and is certified to the COPC-2000, ISO
9001:2000 and ISO 27001 standards.
For further information:
For further information: Media Contact: Jeff Williams, Executive Vice
President, Corporate Development, Aditya Birla Minacs, Tel: (416) 380-3782