According to a CROP-ORHRI survey, Quebec workers are well aware of recourse against psychological harassment in the workplace

    MONTREAL, June 4 /CNW Telbec/ - Quebec workers are well aware of the
legal provisions respecting psychological harassment in the workplace. A CROP
survey conducted in April 2007 for the Ordre des CRHA et CRIA du Québec
(ORHRI), as part of its June 1 seminar on psychological harassment, reveals
that 83% know that Quebec has legislation providing recourse for victims of
psychological harassment at work.
    "It's encouraging to see this level of awareness as we celebrate the
third anniversary of these provisions of the Act respecting Labour Standards,"
commented Florent Francoeur, CHRP, Ordre president and CEO.
    Conversely, however, 17% of those interviewed said they weren't aware of
any such recourse. Some 32% of this group were non-francophones, compared to
13% francophones.

    From legislation to recourse...

    As for actually taking advantage of this recourse, even though they
realize that they are protected by legislation, 20% of respondents claimed
they would be afraid to file a complaint against their employer if they were
victims of psychological harassment. This percentage is higher among employees
aged 55 and over (33%) and among non-francophones (35%).
    "Obviously, some workers may be reluctant to exercise their rights
because they fear reprisals. However, the institutions governing workers'
rights are well structured in Quebec" added Francoeur.

    91% of respondents familiar with the Act respecting Labour Standards

    The provisions on psychological harassment are set out in the Act
respecting Labour Standards (ALS). According to the CROP-ORHRI survey, 91% of
workers in Quebec are familiar with or have heard about the ALS.

    Sound management is always in good taste...

    The ALS provisions are intended to ensure that employees work in an
environment free from psychological harassment. Employers have to take
reasonable steps to provide this environment and when this type of harassment
is brought to their attention, they must take action to eliminate it.
    "Of course, the Act doesn't override employers' rights to manage their
organization. They can still require certain tasks to be performed or
institute disciplinary measures, but only with a view to sound management.
They need to maintain respectful relations, treat their employees fairly, be
on the alert for conflicts and manage them appropriately when they arise. And
that's where HR professionals are valuable assets to any organization,"
concluded Francoeur.

    To learn more...

    The complete results of this CROP-ORHRI survey are available at (in French only).

    ORHRI is the primary human resources management and industrial relations
reference organization in Quebec. Recipient of a Grand Prix québécois de la
qualité 2005, it has a membership of over 8,000 dynamic professionals,
including 6,500 CHRPs and CIRCs. It is the only organization authorized by the
Professional Code to confer the designations of certified human resources
professional and certified industrial relations counsellor. Active in all
sectors - businesses, government organizations, unions, academia, consulting
firms - CHRPs and CIRCs work in industrial relations, human resources
management, occupational health and safety and in-house professional

For further information:

For further information: Caroline Benarrous, Coordinator, Event
organization and communications, (514) 879-1636, ext. 224,

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Ordre des conseillers en ressources humaines agréés

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