A "yes" to ENCORE gives Toronto man one million reasons to smile

    TORONTO, Aug. 5 /CNW/ - Kevin Lee Carrier of Toronto is thrilled to be
Ontario's newest millionaire after he claimed $1 million from the July 26,
2008 ENCORE draw.
    Kevin Lee Carrier has been playing lottery games since their inception
and his patience has finally paid off. After checking his ticket on the CP24
news show, Carrier was shocked to see that he had matched all seven ENCORE
numbers. "I was a bit scared when I saw that I had all those numbers," said
Carrier, who is also very excited about the win.
    Carrier, 53, is single and unemployed. He plans to pay off a few debts,
buy a new car and move into a bigger apartment with his windfall.
    The winning ticket was purchased at Daisy Mart, on Woodbine Avenue, in

                         Protecting Lottery Customers

    OLG has taken significant action toward protecting lottery customers from
theft and fraud. To date, the following safeguards have been put in place:

    -   The Alcohol and Gaming Commission of Ontario (AGCO) is now Ontario's
        lottery regulator. Insider and suspicious wins will be investigated
        by OPP officers assigned to the AGCO. All calls regarding potential
        fraud or theft are routed directly to Investigations.

    -   Improved training and procedures for OLG investigations of prize
        claims made by the general public are now in place.

    -   It is now mandatory for customers to sign their lottery tickets. If
        tickets are not signed when validated by a retailer, the retailer
        will ask the customer to sign them. Retailers cannot validate tickets
        that are not signed. The front of lottery tickets includes a
        signature box and a message further reminding customers to sign their
        tickets. New signature lines are now beginning to appear on INSTANT

    -   A news release is issued for every lottery winner over $10,000 and
        the information is posted on OLG's website, OLG.ca, for approximately
        30 days. For Insider wins, described as people who have a perceived
        influence over the lottery scheme, and people who sell, redeem and
        distribute lottery products, or family members (spouse, children,
        parents, siblings as well as any other relative not described here
        who resides in the same household) of Insiders, a news release is
        also distributed and posted on the OLG website for approximately 30
        days and payment of the prize is withheld for that 30 day period to
        give anyone with concerns about the win, an opportunity to come

    -   Ticket Checkers are available at all lottery terminal retailers for
        customers to check their own lottery tickets (all on-line games such
        as LOTTO 6/49 and SUPER 7). At present, customers cannot use the
        Ticket Checkers to check INSTANT lottery tickets (scratch and win
        games). We expect to introduce this feature later this year.

    -   The lottery terminal 'freezes' when a winning ticket worth $5,000 or
        more is validated. The freeze sends a signal to OLG data centre,
        prompting an OLG representative to immediately call the customer at
        the retail outlet to confirm the win with the retailer and the
        customer by telephone.

    -   Enhancements to the lottery terminal Customer Display Screens
           -  Whenever a ticket is checked by a retailer at a lottery
              terminal, customers will see a video message on the Customer
              Display Screen and hear a winning or non-winning jingle with a
              voice-over message. These alerts will tell you whether you have
              a winning ticket or not.
           -  Jingles and videos play for a longer time when a winning ticket
              is validated, and winning/non-winning messages appear in a
              larger print font.
           -  A new video, jingle and voice-over message plays for winning
              tickets worth $5,000 or more along with a display indicating
              "BIG WINNER".

    -   All on-line lottery tickets are branded along the front, left-hand
        side as winning or non-winning when validated through the terminal.

    -   OLG has conducted public education campaigns to remind people to sign
        and check their tickets and to call our hotline if they have any

    -   Our Customer Excellence Centre provides service 7 days a week, from

    OLG is a provincial agency responsible for province-wide lottery games
and gaming facilities. Since 1975, OLG lotteries, casinos, slots, and resort
casinos have generated more than $23 billion for the benefit of the Province
of Ontario. Gaming proceeds support Ontario's hospitals, amateur sport,
recreational and cultural activities, communities, provincial priority
programs such as health care and education, and local and provincial charities
and non-profit organizations through the Ontario Trillium Foundation.

                       Know your limit, play within it!

                           Disponible en français

    /NOTE TO PHOTO EDITORS: A photo accompanying this release is available on
    the CNW Photo Network and archived at http://photos.newswire.ca.
    Additional archived images are also available on the CNW Photo Archive
    website at http://photos.newswire.ca. Images are free to accredited
    members of the media/

For further information:

For further information: For photo and more information contact: Prize
Centre Media Line, (416) 391-8080, 20 Dundas St. West, Toronto, ON, M5G 2C2

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