92% On-time performance - The Société de transport de Laval: good timing!

    LAVAL, QC, June 17 /CNW Telbec/ - Over the past four months, the average
on-time performance of the buses operated by the Société de transport de Laval
(STL) has been nearly 92%!
    "I would like to congratulate all our drivers," stated Jean-Jacques
Beldié, Company President. "Their concern for riders will definitely help us
reach our main goal of significantly increasing ridership. In this way, we
hope to contribute toward reducing greenhouse gases and protecting the
    "The results that we are announcing today are the outcome of efforts that
we have been striving to achieve for the past few years, to better meet the
expectations of our passengers and increase their satisfaction," commented
Pierre Giard, the STL's General Manager. It should be pointed out that the STL
enforces the quality standards of the major European transit systems, where a
bus is considered to be on-time when it arrives at the stop without being
ahead of time and no more than 5 minutes later than its publicized timetable.
The best transit systems aim at an on-time performance of 90%.
    "We now intend to maintain or even improve this excellent performance,
thanks to the recent implementation of our vehicle scheduling control system,"
stated Pierre Giard. This new tracking device in real time, integrated into
the buses' cockpit, makes it possible for the STL's control centre to follow
all the vehicles' movements. In addition, each driver is able to check, at any
moment, whether he is able to keep to the schedule, with the way he is

    One more reason to choose the STL!

    The STL-facts and figures

    - Over 20 million annual trips.
    - Information provided to riders at bus stops and inside buses.
    - The overhaul of the entire bus system, which became necessary with the
      introduction of the metro and gave rise to a 21% increase in service,
      faster travelling and more direct routes.
    - The frequency of bus service, outside rush hours, during evenings and
      weekends, will double by 2011.
    - Since January 2008, the STL has reduced its single-trip regular fares-
      an unprecedented move in Québec. Guided by an environmental concern,
      this measure should contribute toward increasing the use of public
    - In particular, the fare policy aims at encouraging families to use
      public transit: All adults who pay their fare on weekends and legal
      holidays may be accompanied, free of charge, by five children age 11
      and under.
    - The STL is undertaking a feasibility study for an electrically-powered
      trolleybus network.
    - The STL is financing Eco Mobile à Laval, a major operation conducted by
      Vélo-Québec, to promote alternatives to automobile use.
    - The STL is also joining forces with the Association québécoise de lutte
      contre la pollution atmosphérique, Communauto and the Réseau de
      covoiturage to promote sustainable transportation in Laval.
    - All the vehicles in its fleet use B5 biodiesel, a fuel made from
      recycled oil but with no corn content.
    - All the vehicles are equipped with a real-time GPS tracking system.
    - By March 2010, a real-time display will be available on buses and at
      bus stops, by means of mobile satellite service (MSS).

For further information:

For further information: Marie-Céline Bourgault, Director,
Communications and marketing, Société de transport de Laval, (450) 662-5429,

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