Royal Free London Hospital Reduces Costs and Improves Patient Care with OpenText

Digitalisation and Management of Patient Medical Care Records Enhances Security and Compliance to Enable Trust to Meet Modern Hospital Demands of the Digital-First World


LONDON, March 20, 2015 /PRNewswire/ -- OpenText™ (NASDAQ: OTEX, TSX: OTC), the global leader in Enterprise Information Management (EIM), today announced that the Royal Free London NHS Foundation Trust has implemented OpenText Content Suite to store and manage digitised copies of patient medical care records. The deployment went live on November 12, 2014 across all clinical services.

Using Content Suite, the trust aims to reduce record storage and management costs, effectively managing information and driving value from more than 900,000 unstructured clinical records. Patient medical care records, clinic letters and investigation reports are scanned on-demand or loaded to Content Suite via key feeder systems. 

"Medical records are key to supporting the delivery of patient care. However, paper is very difficult and resource intensive to manage and can only be available in one place at a time. OpenText's Content Suite helps us to reduce administrative costs whilst ensuring that records are accessible when and where they are required," said Will Smart, Royal Free London NHS Foundation Trust Director of IM&T.

OpenText's Content Suite captures, processes, distributes, secures, manages and archives clinical and non-clinical content. The solution reduces processing errors, streamlines patient record access and enables compliance throughout the lifecycle of the patient record. The system is fully integrated with the trust's CERNER Millennium Electronic Patient Records (EPR) system.

By capturing and distributing the records digitally, the trust can make sure that they are always available to clinicians and medical staff. Longer term, the Royal Free London NHS Foundation Trust aims to utilise OpenText to analyse the data held in each patient record via analytics and semantic search capabilities.

From a governance perspective, OpenText's Content Suite adheres to the trust's BS10008 compliancy, and because patient medical care records are now digital they are more securely stored and managed than paper. Managers have a complete view of how the records are created and viewed. Every record is kept on site and instantly available for front line staff and clinicians to support care.

One of Royal Free's ambitions is to become paper-light by 2018. OpenText has worked closely with the trust's IT team to provide a central information repository that stores, manages and makes 60 million pages of ingested content available across the hospital. As Will Smart explains, "Our partnership with OpenText means that we have been able to draw on their extensive experience of similar deployments globally, including in some of the world's largest health systems and access resources to ensure we maximise the value from OpenText's solutions."

Learn more about OpenText EIM:

About OpenText
OpenText is the leader in Enterprise Information Management, helping customers to create a digital-first world by simplifying, transforming, and accelerating their information needs. Over 100,000 customers already use OpenText solutions, either on premises or in our cloud. For more information about OpenText (NASDAQ: OTEX; TSX: OTC), please visit:

About Royal Free London NHS Foundation Trust
The Royal Free employs over 5,000 staff. The IT team numbers 180. It attracts patients from across the country and beyond to its specialist services in liver, kidney and bone marrow transplantation, haemophilia, surgery for hepatopancreatobiliary (HPB) conditions, clinical neurosciences, renal, HIV, infectious diseases, plastic surgery, immunology, vascular surgery, cardiology, amyloidosis and scleroderma and is a member of the academic health science partnership UCLPartners. For further information, visit

Certain statements in this press release may contain words considered forward-looking statements or information under applicable securities laws. These statements are based on OpenText's current expectations, estimates, forecasts and projections about the operating environment, economies and markets in which the company operates. These statements are subject to important assumptions, risks and uncertainties that are difficult to predict, and the actual outcome may be materially different. OpenText's assumptions, although considered reasonable by the company at the date of this press release, may prove to be inaccurate and consequently its actual results could differ materially from the expectations set out herein. For additional information with respect to risks and other factors which could occur, see OpenText's Annual Report on Form 10-K, Quarterly Reports on Form 10-Q and other securities filings with the SEC and other securities regulators. Unless otherwise required by applicable securities laws, OpenText disclaims any intention or obligations to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.

Copyright ©2015 Open Text Corporation. OpenText is a trademark or registered trademark of Open Text SA and/or Open Text ULC. The list of trademarks is not exhaustive of other trademarks, registered trademarks, product names, company names, brands and service names mentioned herein are property of Open Text SA or other respective owners. All rights reserved. For more information, visit:  

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SOURCE Open Text Corporation

For further information: Ben Sewell / Claire Unwin, LEWIS PR, +44 (0) 207 802 2626,; Robin Lane, OpenText, 1 301-340-4277,, Sonya Mehan, Investor Relations, OpenText, 519-888-7111 x2446,,

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