VANCOUVER, June 24, 2011 /CNW/ - T&T Supermarket Inc. is today informing the public of unauthorized and illegal intrusions into its website www.tnt-supermarket.com. The Company has now determined this occurred on June 6, 7, 11, 2011, and on June 14 through to June 17, 2011.

T&T has determined that personal information of approximately 58,000 individuals in T&T's databases may have been accessed by unauthorized intruders and some visitors may have been exposed to malware. T&T does not collect credit card information, driver's license, dates of birth or social insurance numbers through its website.

Potentially compromised data includes: username, password, first name, last name, age, gender, email address, street address, city, province, postal code, cell number, phone number and fax information. In addition, information submitted by job applicants may have also been accessed.

Visitors to the site on June 6, 7 or 11, 2011, applying online for employment or placing product orders for in-store pick-up may have been unknowingly re-directed to a non-T&T website that may have displayed a message directing users to start a scan by clicking a button on the screen. Clicking the button may have activated the download of additional software onto computers in an attempt to gather personal information.

A similar re-direction of T&T suppliers may have occurred from June 14 to June 17, 2011.

T&T sincerely apologizes for any inconvenience or concern this situation has caused.

If individuals receive any communications from anyone purporting to be from T&T they should under no circumstances provide any personal information. T&T will not be contacting individuals, by any means, including email, to provide further personal information, especially sensitive personal information such as credit card numbers.  If individuals receive any communications asking for further personal information, individuals should not provide it.

T&T will be notifying known affected individuals to inform them of the incident. T&T has contacted all relevant privacy commissioners.

To address this situation the Company has temporarily shut down the T&T website and has engaged security experts to conduct a full and complete investigation into what happened. In order to prevent future unauthorized access to personal information, T&T will be taking steps to enhance security and strengthen network infrastructure by rebuilding systems to provide greater protection of personal information.

If individuals believe that they may have been affected by this unauthorized access, T&T recommends the following precautions:

  • When the T&T website is fully restored, users of the site log on and re-register. Additionally, if T&T usernames or passwords are used for other unrelated services or accounts, the Company strongly recommends a change to them as well.
  • Run a reputable antivirus and spyware utility on impacted computers to detect any potential spyware or malware.
  • Employ heightened awareness of email, telephone and postal mail scams that ask for personal or sensitive information.

Affected individuals can contact T&T at pr@tntsupermarket.com or 1-855-296-2342.

About T & T Supermarket

Headquartered in Richmond, British Columbia, T&T Supermarket Inc. ("T&T") is Canada's leading Asian Supermarket chain with 20 stores in British Columbia, Alberta and Ontario since its inauguration in 1993.  T&T strives to provide Asian families with their favourite and familiar foods, while introducing the breadth of Asian cuisine to Canada's multicultural society. T&T offers a unique shopping experience through signature departments such as its in-house bakery, live seafood department, Asian gourmet deli, and an immense selection of fresh produce and grocery items from around the world. Freshness and customer satisfaction are the anchors of the operation, and the company continuously aims to enrich the lifestyles of Asian families in Canada while introducing the exciting flavours of Asian culture to the rest of our multicultural society.


For further information:

Sandra Creighton at PR@tntsupermarket.com or 604-232-8672

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T&T Supermarket Inc.

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