No service available while data centre moved
VANCOUVER, Jan. 19 /CNW/ - ICBC's driver licensing centres and systems
will be unavailable Saturday, January 22, to upgrade information
systems in a new data centre. This work was originally scheduled for
earlier this month, but was delayed until this weekend.
The disruption means the following driver licensing centres that are
normally open on Saturdays will be closed:
Metrotown (Burnaby) - Metrotown Mall, 4820 Kingsway, Burnaby
Cloverdale (Surrey) - Clover Square Mall, 17700 56th Avenue, Surrey
Guildford (Surrey) - Boardwalk Mall, 15285 101st Avenue, Surrey
Richmond - Ironwood Plaza, 11662 Steveston Highway, Richmond
Appointed agents across the province that deliver services on ICBC's
behalf will also be impacted by the information systems outage. These
offices will be open and provide services other than driver licensing
and payment of driving-related fines.
Drivers who want to release their vehicle from a 30, 60 or 90 day
impoundment on January 22 or 23 should make arrangements for release
applications a day or two earlier. Customers whose vehicles have been
impounded for shorter periods can make arrangements with the impound
We apologize for any inconvenience.
Journalists: If you'd like to be notified by email whenever we issue a
news release, please visit our newsroom to sign up: http://www.icbc.com/about-ICBC/news_room.
At ICBC, we're committed to our 3.2 million customers and their safety
on the road. We license and insure drivers and vehicles across the
province through our service centres, plus a network of more than 900
independent brokers and government agent offices. Claims customers are
served through local offices and our award-winning Dial-a-Claim call
centre. We add value to B.C. communities - our road safety investments
help create safer roads, lead to fewer crashes, and help keep our rates
stable. To find out more, visit icbc.com.
Follow us on Twitter at twitter.com/icbc.
For further information:
|Media contacts: ||Adam Grossman|