ORILLIA, ON, Jan. 28 /CNW/ - The second province-wide Community
Satisfaction Survey will be underway soon to solicit public opinions
about the services the Ontario Provincial Police (OPP) delivers to
communities throughout the province.
"I know Ontarians are very busy, but we hope the people who are
contacted will take the time to answer the survey questions. I promise
that the OPP will use the information wisely to improve OPP service,"
says OPP Commissioner Chris Lewis.
The Community Satisfaction Survey is a telephone survey that randomly
selects members of the public (16 years or older) who live in Ontario.
The survey takes about five to seven minutes to complete and is
strictly voluntary. Those contacted and willing to participate are
asked about issues such as community security, perceptions of crime and
youth issues in the community, OPP presence in the community, its
service delivery and even how the OPP investigates crime and enforces
The information provided by those surveyed is being collected by a
research consultant, R.A. Malatest & Associates Ltd. that has been
retained by the Ministry of Community Safety and Correctional Services.
The information is treated confidentially and the names, telephone
numbers, and addresses of those surveyed will not be included in the
survey results provided to the OPP.
The OPP has previously conducted detachment-level surveys in various
communities policed by the OPP, however this is just the second
provincial survey aimed at citizen satisfaction among all Ontarians,
even those living within communities where the OPP is not the police
service of jurisdiction.
Once completed, the results will be used in the OPP's Business Plans and
Annual Reports (http://www.opp.ca/ecms/files/250258838.6.pdf). The information will be useful in helping the OPP set out goals and
objectives to improve on the diverse services it delivers to
communities throughout Ontario.
The survey will commence sometime shortly after February 1, 2011, and is
expected to be completed by the middle of March. The OPP would like to
thank those who participate in the survey to help the OPP in its vision
of: Safe Communities…..A Secure Ontario.
SOURCE Ontario Provincial Police
For further information:
Sergeant Pierre Chamberland
Phone: (705) 329-6878