Sears Canada Advised of a Potential Safety Hazard Relating to Hoover® WindTunnel Bagless Canister Vacuums

TORONTO, Feb. 15 /CNW/ - Sears Canada Inc. (TSX: SCC) has been advised by Hoover Inc. of a potential safety hazard relating to certain Hoover® WindTunnel Bagless Canister Vacuums.  It has been discovered that the power cord between the powered nozzle and the wand can short-circuit posing a fire and shock hazard. This can occur even if the vacuum has been turned off but left plugged in.

The silver coloured vacuums were sold through Sears Canada retail stores, online at, and through the Sears Canada catalogue between January 2007 and December 2010.  The affected model number is S3755 and includes serial numbers with these first four digits:

  0104 0105 0106 0107 0108
0203 0204 0205 0206 0207 0208
0303 0304 0305 0306 0307 0308
0403 0404 0405 0406 0407 0408
0503 0504 0505 0506 0507 0508
0603 0604 0605 0606 0607  
0703 0704 0705 0706 0707  
0803 0804 0805 0806 0807  
0903 0904 0905 0906 0907  
1003 1004 1005 1006 1007  
1103 1104 1105 1106 1107  
1203 1204 1205 1206 1207  

The model and serial numbers can be found on either the product date label, located on the lower rear part of the vacuum, or on the lower right front panel of the carton.

In the interest of consumer safety, Sears Canada urges customers who own an affected vacuum to cease use immediately and contact Hoover Inc. at 1-888-564-2066 Monday through Friday between 8AM and 7PM ET. Customers will be sent a carton and a self-addressed, prepaid label in which to return the nozzle and hose to an Authorized Hoover repair centre. Once the power nozzle is repaired, it will be shipped back to the customer, free of charge.  Customers can visit the company's website at h href="">ttp://

Sears Canada will be posting signs in all of its retail stores to advise customers of this safety hazard. Sears Canada is bringing this matter to the public's attention in the interest of consumer safety and apologizes to its customers for any inconvenience.

Sears Canada is a multi-channel retailer with a network of 197 corporate stores, 287 dealer stores, 33 home improvement showrooms, over 1,800 catalogue merchandise pick-up locations, 108 Sears Travel offices and a nationwide home maintenance, repair, and installation network.  The Company also publishes Canada's most extensive general merchandise catalogue and offers shopping online at

SOURCE Sears Canada Inc.

For further information:

Michelle Lennard
Sears Corporate Communications


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