Quality and innovation take centre stage at health symposium

STRATFORD, ON, April 28 /CNW/ - Health care leaders from across the South West Local Health Integration Network (LHIN) gathered here today to hear how quality and innovation can further efforts to put patients and clients first.

More than 500 local health care providers, governors and other leaders attended the South West LHIN's first annual Quality Symposium that featured keynote speakers  Jim Easton, National Director for Improvement and Efficiency at the United Kingdom National Health Service; Steven Lewis, health policy and research consultant and Adjunct Professor of Health Policy at the University of Calgary and Simon Fraser University and The Honourable Deb Matthews, Ontario's Minister of Health and Long-Term Care.

Examples of quality and innovation already in place throughout the South West LHIN were also showcased, including the Flo Collaborative (which helps patients better navigate the health care system), One Number - Patient Access and Flow (enabling access to the right level of acute care services at the right time), and Residents First, a program to help long-term care residents achieve the highest possible quality of life in their senior years.

A key principle from the event is the notion that driving improvements in health care quality will -- in addition to its direct benefits -- help the LHIN achieve a more unified system of care. As well, a focus on quality will improve system sustainability, saving resources by improving care delivery and population health. Quality as a lever for change aligns with provincial priorities and encourages new ways of collaborating and ensuring accountability.

Going forward, the South West LHIN will be using quality as a driver of change in the system by:

  • Focusing on the delivery of person-centred care by ensuring that the needs of individuals and families are central to the care delivery process;
  • Prompting health service providers to enact change, ideally in partnership with other partners; and,
  • Spreading best practices to improve outcomes and to support heightened integration and collaboration.


"Our health system is one of the best in the world, yet there is always room for improvement. Delivering 'more with less' has become a global mantra from the manufacturing floor to the operating room - but 'more with less' cannot come at the expense of quality," says Jeff Low, South West LHIN Board Chair.

"I am very pleased to see so many of our partners embracing the quality and innovation agenda. By building on past successes and continuing our work together, we will achieve a more unified system of care that puts patients/clients/residents first," says Michael Barrett, South West LHIN Chief Executive Officer.


  • Presentations from the symposium are available at www.southwestlhin.on.ca . In coming days, videos from each of the sessions will also be posted on the website and streamed from the LHIN's You Tube channel.
  • The South West Local LHIN is a crown agency responsible for the planning, integration and funding of nearly 200 health service providers including hospitals, long-term care homes, mental health and addictions agencies, community support services, community health centres, and the South West Community Care Access Centre.
  • The South West LHIN covers an area from Lake Erie to the Bruce Peninsula and is home to almost one million people.
  • To learn more about the LHIN, visit the website at www.southwestlhin.on.ca or check our our You Tube page

SOURCE South West Local Health Integration Network

For further information:

Scot Magnish
519 226-688-4151

Annabelle Mackey
226 448 8707

Toll-free: 1 866 294-5446

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South West Local Health Integration Network

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