Ontera Proud of New Network Operations Centre in Timmins

NORTH BAY, ON, June 23, 2011 /CNW/ - Representatives from Ontera officially opened their newly renovated Network Operations Centre (NOC) today.

The NOC houses highly-trained technical staff, who are responsible for monitoring and identifying alarms, troubleshooting network service failures, dispatching technicians, and tracking service issues to completion. The facility has been relocated to a new space within the secure Ontera Central Office building.

A ribbon cutting ceremony and barbeque, attended by employees and clients, marked the occasion.

"We are very proud to officially open our renovated NOC," stated Amedeo Bernardi, Vice President and General Manager, Ontera. "The state-of-the-art monitoring equipment allows us to provide superior local support to our customers from within the heart of our regional coverage area."


  • The Timmins NOC monitors Ontera's telecommunication network integrity to avoid service impact to its customers throughout northeastern Ontario.
  • The NOC is a 24/7 operation, 365 days a year.
  • The new NOC features large LCD screens that provide an overall view of Ontera's telecommunications network allowing better surveillance and response to network issues.
  • 12 employees work in the NOC, and an additional 18 Ontera employees work in the Timmins Ontera office.
  • The NOC is located within the Timmins Ontera office, which is equipped with multiple transmission fibre entrances allowing network diversity, as well as a standby generator that provides power protection.
  • The NOC is located at 160 Cedar St. S. in Timmins, beside the Porcupine Dante Club.

Ontera, a wholly-owned subsidiary of the Ontario Northland, is a fully integrated telecommunications company that offers a wide range of telecommunications and IP-based solutions including Internet, local, long distance, voice, data, and information technology services throughout Northern Ontario.

Ontario Northland
Ontario Northland, an Agency of the Province of Ontario, was established in 1902 and is a recognized leader in promoting sustainable economic growth by establishing and operating transportation and telecommunication links primarily in Northeastern Ontario.  With more than 1,000 employees who live and work in the North, Ontario Northland, and the economic activity it stimulates, has a dramatic impact in the region.


For further information:

Media Inquiries
Rebecca McGlynn, Company Spokesperson, Ontario Northland and Ontera, 705.472.4500 or 1.800.363.7512 ext. 529, cell 705.845.8005, rebecca.mcglynn@ontarionorthland.ca

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