But one in five online filers fear the tax man's audit

CALGARY, April 12 /CNW/ - With the introduction of NETFILE by the Canada Revenue Agency (CRA) 10 years ago, the online tax filer has emerged as one of the most eager groups to submit their tax return compared to others using a tax professional or accountant, according to the recent poll by Leger Marketing for H&R Block Canada.

"Nearly nine in 10 of the online filers said they would be submitting their tax return before April 24th," says Cleo Hamel, senior tax analyst, H&R Block Canada. "It is surprising because when people think of taxes, they tend to think about procrastinators. But our survey showed that the majority Canadians file on time - mainly because they want to get their tax refund back as soon as possible."

However, the NETFILE system may also provide procrastinators another excuse as 33% of procrastinating online filers said being able to file at the last minute via the Internet was why they were waiting.

Other interesting notes on Canadian tax filers include:

  • Quick turnaround: Half of online filers say they file on time because they want to get their money back as soon as possible (50% versus only 42% of those who file with a tax professional)
  • Men versus women: Four in 10 men use online tax programs or software to complete their returns. Women are most likely to hire a tax professional to help with their tax return (48%)
  • Most tech-savvy: Albertans and Ontarians are more "tech-savvy" filers than Quebecers with 44% and 39% using software or filing online versus only 29% of Quebecers. Quebecers are more likely to file using a tax professional or accountant (51%). One in five of those living in BC, Manitoba and Saskatchewan file using pad and paper (approximately 20% each)
  • Audit Anxiety: Residents of Ontario or the Prairies (18% and 19% respectively) as well as those 18 to 44 (19%) are more likely to say being audited is one of their biggest fears when it comes to filing their taxes. Atlantic Canadians (7%) are less worried about being audited. One in five online filers fear being audited by the CRA.

"No one wants to be reviewed by the Canada Revenue Agency but you may be picked at random, or you claimed a credit that is more likely to be reviewed," explains Hamel. "Once you sign your tax return, you are responsible for the filing so make sure you have the receipts and paperwork to back up all your claims in case the CRA asks for documentation."

About H&R Block at Home
Retailing for $34.99, H&R Block At Home Software allows users to prepare up to 16 personal tax returns of any type, including capital gains and losses, rental-property income, child-care expenses and multiple small businesses. Desktop software can be downloaded or purchased across the country at Future Shop, Best Buy, London Drugs, The Source, Office Depot and In Quebec, consumers can also find the product at Staples. The desktop software includes Free Audit Assistance. For those who prefer filing online, H&R Block offers secure filing at for $15.95 for the first return and $10 for the second return.

About H&R Block Procrastination Poll
The survey was completed on-line from March 14, 2011 to March 20, 2011 using Leger Marketing's online panel, LegerWeb, with a sample of 1,513 Canadians, 18 years of age or older. A probability sample of the same size would yield a margin of error of +/- 2.5%.

About H&R Block Canada
H&R Block Canada has been preparing taxes for more than 45 years and is Canada's leading tax preparation firm. Headquartered in Calgary, Alberta, the company serves Canadian taxpayers in more than 1,100 offices across the country. H&R Block Canada Inc. is a subsidiary of H&R Block, Inc., a diversified company with subsidiaries providing a wide range of financial products and services. Additional information about H&R Block Canada is available at 1-800-HRBLOCK or visit for more tax tips.


For further information:

Caroline Verboon
Calador Communications
416 925-6034 x27


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