Symantec survey reveals discrepancy between project goals and reality;
calls for tighter collaboration within organizations
TORONTO, June 13, 2011 /CNW/ - Symantec Corp. (Nasdaq: SYMC) today
announced the findings of its 2011 Virtualization and Evolution to the Cloud Survey which examined how organizations plan to move business-critical
initiatives to virtual and hybrid cloud computing environments. The
survey highlighted topics including server, client, and storage
virtualization, storage-as-a-service, and hybrid/private cloud
technologies; and the results uncover disparities between expectations
and reality as enterprises deploy these solutions. CEOs and CFOs are
concerned with moving business-critical applications into virtual or
cloud environments due to challenges including reliability, security,
availability and performance. The survey is based on more than 3,700
respondents from 35 countries worldwide, including 200 respondents from
"Cloud computing represents a major shift within IT - changing from a
traditional IT delivery to a service-provider model. Moving to the
cloud is a complex evolution for many companies and it's essential that
IT and executives are aligned on initiatives," said John Magee, vice
president of virtualization and cloud solutions, Symantec.
"Virtualization is an enabler for private and hybrid clouds and our
survey shows that planning a seamless move is critical to achieving all
the simplicity, affordability and efficiency that these environments
have to offer."
Click to Tweet: Survey shows IT and C-level executives at odds over cloud deployment: http://bit.ly/kw7QGz
Gaps Between Expectations and Reality Reveal Market Evolution
Adoption of server virtualization is widespread, and more than 75
percent of organizations are discussing private and hybrid cloud
deployments. Of the technologies evaluated in the survey, server and
storage virtualization are the most mature with 45 and 43 percent of
enterprises implementing. Private Storage-as-a-Service is the least
mature with 36 percent adopting.
Early investments have revealed gaps between expectations and reality
which indicate that organizations are still learning what these
technologies are capable of and how to overcome the new challenges they
bring with them. We asked respondents about initial goals in server,
storage, and endpoint virtualization; private Storage-as-a-Service; and
hybrid/private cloud. We then asked those who have already implemented
which goals they actually achieved. The difference between the two
answers revealed an expectation gap.
Server virtualization projects were most successful, with only a 4
percent average gap between expected and realized goals. The biggest
gaps occurred in scalability, reducing capital expenditures and
reducing operating expenditures.
The average shortfall in storage virtualization was 33 percent, with
disappointments coming in agility, scalability and reducing operating
Respondents reported an average gap between expected and realized goals
of 26 percent with endpoint/desktop virtualization. They cited
disappointments in new endpoint deployment, application delivery and
Seventy-seven percent of organizations are considering private
Storage-as-a-Service, but these projects are challenging to implement
and fall short of expectations by 37 percent. For example, complexity
reduction was a goal for 84 percent of respondents, but reached by only
These gaps are a hallmark of early stage markets where expectations are
out of step with reality. As the virtualization and cloud markets
continue to mature, we expect to see those gaps close.
Increasing Focus on Business-Critical Applications
Organizations investing in virtualization and hybrid/private cloud
technologies tend to follow a similar path, starting by virtualizing
less critical applications such as test and development environments
and progressing to more important applications such as email and
collaboration; line of business; eCommerce and supply chain; and
The survey shows that organizations are leveraging virtualization for
business-critical applications. Of enterprises who are implementing
virtualization, more than half (59 percent) plan to virtualize database
applications in the next 12 months. Fifty-five percent plan to
virtualize web applications, and 47 percent plan to virtualize email
and calendar applications. Forty-one percent plan to virtualize ERP
We found that organizations are more slowly leveraging hybrid/private
cloud technologies for business-critical applications. An average of
just 33 percent of business-critical applications such as ERP,
accounting and CRM are in hybrid/private cloud environments.
Respondents stated concerns over account, service, or traffic
hijacking; authentication vulnerabilities; access vulnerabilities;
disaster recovery; and encryption.
Quality of Service Challenges Emerge as Top Priorities
As virtualization and private cloud technologies become more widely
adopted, the cost and performance of storage is becoming increasingly
top of mind. More than half of respondents (56 percent) said storage
costs somewhat or significantly increased with server virtualization.
Of those in the process of virtualizing storage, the top three reasons
for deployment include reducing operating expenses (55 percent),
improving storage performance (54 percent), and improving disaster
recovery readiness (53 percent).
Seventy-six percent of enterprises who have implemented server
virtualization indicated that security was a somewhat/extremely large
factor in keeping various constituents from being more confident about
placing business-critical applications on virtualized servers.
Sixty-three percent listed security as a significant/extreme challenge
to implementing server virtualization.
Performance issues are a factor for the majority of organizations.
Seventy-six percent of those who have implemented server virtualization
stated that performance was a somewhat/extremely large factor in
keeping various constituents from being more confident about placing
business-critical applications on virtualized servers. Seventy-two
percent of organizations that have implemented hybrid/private clouds
cited performance as a significant/extreme challenge.
Among enterprises that have implemented server virtualization,
reliability was the number one concern. Seventy-eight percent said it
was a somewhat/extremely large factor in keeping various constituents
from being more confident about placing mission-critical applications
on virtualized servers. Of those who have implemented storage
virtualization, 83 percent stated uptime and availability as an
IT and Business Executives Out of Synch on the Potential
According to the survey findings, 46 percent of CFOs who are
implementing hybrid/private clouds are less than "somewhat open" to
moving business-critical applications into those environments.
Forty-four percent of CEOs are cautious about moving these
Main concerns cited about virtualization and hybrid cloud deployments
are reliability (78 percent), security (76 percent), and performance
In practice, many C-level concerns are unfounded based on responses from
IT. For example, concerns about performance are a top reason cited for
caution, yet 78 to 85 percent of those who deployed server
virtualization achieved their goals related to performance.
Canadian Businesses Still Slightly Ahead of the Game with New
Despite the similarities in security challenges, concerns and
expectations versus realized goals when adopting virtual and hybrid
cloud solutions, survey findings indicate that Canadian businesses are
still ahead of many organizations around the world when it comes to
implementing these new technologies.
According to the survey, 60 percent of Canadian companies are
implementing server virtualization, while less than half (45 percent)
have adopted server virtualization globally. Among enterprises that are
implementing virtualization, 77 percent of respondents indicated that
they plan on virtualizing database applications in the next 12 months.
The survey also found 40 percent of Canadian respondents are moving
into the hybrid/private cloud, compared to 35 percent globally.
Enterprise IT's evolution to the cloud has a fair share of challenges,
but also compelling rewards. Despite concerns, most enterprises are
implementing virtualization and moving to a cloud computing future.
For these enterprises, Symantec offers recommendations to help make the
journey as smooth as possible.
Ensure alignment between IT and executives in virtualization and cloud
initiatives: It is important to show that you can address C-level concerns such as
security and availability. Show that their concerns, while important,
can be successfully overcome by leveraging existing best practices and
robust solutions that ensure valuable information and critical
applications are protected and highly available.
Don't operate in a silo when it comes to cloud computing: Virtualization and cloud initiatives are most successful when
implemented as mainstream, comprehensive IT initiatives. Because they
involve all aspects of IT (servers, storage, network, applications,
etc.) they can fail when managed as siloed "special projects." Rather,
treat cloud as an IT-wide initiative with all departments included in
planning and implementation.
Leverage and modernize your existing infrastructure: Before you're ready to implement hybrid/private cloud, make sure you
are leveraging the existing infrastructure to achieve the same
efficiencies and then modernizing it as needed. Convert static
servers, storage and networking into a virtualized pool of resources.
Replace static provisioning with self-service provisioning, and make
sure to implement monitoring and metering to demonstrate value to the
Set realistic expectations and track your results: Remember that despite the hype, cloud is a new and still maturing
market. Do your homework to set expectations that are realistic, then
follow up and track results to identify ways to improve project
efficiency going forward.
Symantec's Virtualization and Evolution to the Cloud Survey
Symantec's Virtualization and Evolution to the Cloud Survey is the
result of research conducted in April 2011 by Applied Research, which
surveyed IT and C-level professionals responsible for computers,
networks and technology resources at small, medium, and large
enterprises (defined as 1,000-2,400, 2,500-4,999, and 5,000+
employees). The report was designed to gauge how organizations plan to
move mission-critical initiatives to virtual and hybrid cloud computing
environments. The survey included more than 3,700 respondents from 35
countries in North America, EMEA (Europe, Middle East and Africa), Asia
Pacific and Latin America.
Connect with Symantec
Symantec's Canadian operations are headquartered in Toronto with offices
in Montreal, Ottawa, Calgary and Vancouver. For more information on
Symantec products or current promotions, access Symantec's Canadian Web
site at www.symantec.ca. Symantec is an active member of the Business Software Alliance (BSA).
Symantec is a global leader in providing security, storage and systems
management solutions to help consumers and organizations secure and
manage their information-driven world. Our software and services
protect against more risks at more points, more completely and
efficiently, enabling confidence wherever information is used or
stored. More information is available at www.symantec.com.
NOTE TO EDITORS: If you would like additional information on Symantec Corporation and
its products, please visit the Symantec News Room at http://www.symantec.com/news. All prices noted are in U.S. dollars and are valid only in the United
Symantec and the Symantec Logo are trademarks or registered trademarks
of Symantec Corporation or its affiliates in the U.S. and other
countries. Other names may be trademarks of their respective owners.
Forward-looking Statements: Any forward-looking indication of plans for
products is preliminary and all future release dates are tentative and
are subject to change. Any future release of the product or planned
modifications to product capability, functionality, or feature are
subject to ongoing evaluation by Symantec, and may or may not be
implemented and should not be considered firm commitments by Symantec
and should not be relied upon in making purchasing decisions.
SOURCE Symantec Canada
For further information:
MAVERICK Public Relations
Tel: 416-640-5525 ext. 233