Mobilicity opposes CWTA position on wireless consumer protection

Unlimited wireless carrier disappointed with wireless association's submission to Province of Manitoba

TORONTO, Jan. 14 /CNW/ - Mobilicity today said it opposed the Canadian Wireless Telecommunications Associations' (CWTA) position on consumer protection for wireless users in Manitoba.

"We deeply disagree with the CWTA's disregard for the need for more consumer protection not only in the province of Manitoba, but right across our country," said Mobilicity President and CEO Dave Dobbin in response to the CWTA's submission on the Manitoba Consumer Protection Office's Public Consultation Paper: Improving Consumer Protection on Cell Phone/Wireless Contracts).

"We are exceptionally disappointed with the CWTA's lack of foresight in continuing to act only in the interests of the Big Three wireless oligopoly," added Dobbin. "As members of the CWTA, we repeatedly voiced our opposition to its submission to no avail."

In its submission, the CWTA contends that "consumers are better served by open competitive markets and a self-regulated wireless industry with a strong Code of Conduct." Mobilicity believes that this self-regulating Code of Conduct has proven completely ineffective in protecting consumers.

More consumer protection needed
Canadian grievances with wireless companies grew by over 15 per cent in the last year, according to Canada's Commissioner for Complaints for Telecommunications Services.

Mobilicity strongly supports the need for more protection of wireless consumers and has encouraged provincial governments to explore the introduction of consumer protective legislation similar to that enforced by the province of Quebec and being considered by the province of Ontario.

Quebec's Bill 60 helps protect consumers by restricting the use of anti-consumer tactics and ensuring wireless users are able to make informed decisions. The Bill requires carriers to provide upfront disclosure on items, including monthly rates, costs for optional services, and early contract termination fees. It also puts reasonable limits on early termination fees.

In November 2010, Ontario MPP David Orazietti introduced legislation to end unfair practices by wireless carriers by providing clear disclosure of all optional and mandatory services and contract cancellation penalties. The legislation would also limit contract termination fees, among other provisions.

About Mobilicity (DAVE Wireless)
Mobilicity, Canada's UNLIMITED 3.5G mobile operator, provides nationwide coverage with unlimited coverage areas to make wireless communications more affordable and easier to use. Mobilicity's pay-in-advance unlimited talk, text and data plans ensure 100 percent bill certainty - without contracts, credit checks or hidden charges. Formerly known as Data & Audio Visual Enterprises Wireless Inc. (DAVE Wireless), the company is led by Obelysk, a diversified Canadian holding company, and Quadrangle Capital Partners, a global investor in the telecommunications and media sectors with more than $3 billion of capital under management. In 2010, Mobilicity was named one of Canada's Top 25 Up and Coming Information & Communication Technology start-ups by the Branham Group Inc. Further information about Mobilicity can be found at

SOURCE Mobilicity

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